Transcend: Transformation Director

Johnson & Johnson Innovative Medicine•Horsham, PA

5d•$154,000 - $265,650•Hybrid

About The Position

The IM Transcend Transformation Director will lead high-impact, cross-functional process simplification and performance improvement initiatives in support of Transcend, Johnson & Johnson Innovative Medicine’s global business transformation program. Transcend aims to modernize and harmonize foundational transactional processes in one standardized ERP platform, simplify the pharmaceutical ERP landscape, improve efficiency and agility, and remediate end-of-life system exposure. Working across Commercial, R&D, Supply Chain, Quality, Finance, and Global Services, the Director will turn complex end-to-end business challenges into standardized, measurable, and sustainable ways of working. The role partners with business process owners and functional leaders to remove waste, reduce variation, improve decision quality and speed, and strengthen processes, data, and operating efficiency. It helps shift the program from technology deployment to business-led transformation by improving end-to-end processes, strengthening accountability, embedding continuous improvement, addressing root causes, delivering quantified outcomes, and ensuring improvements can be sustained. This is a hybrid role based in Horsham, Pennsylvania, with alternate hybrid locations potentially available at other Innovative Medicine Supply Chain hubs, including Titusville, New Jersey, and Beerse, Belgium. The role requires on-site work at least three days per week, with the option to work remotely two days per week, and up to 25% domestic and international travel depending on business needs and location.

Requirements

Bachelor’s, university, or equivalent degree required.
Lean or Six Sigma Black Belt certification required.
At least 10 years of relevant work experience.
Demonstrated leadership of complex, cross-functional improvement initiatives.
Proven application of DMAIC, Lean, value-stream mapping, statistical analysis, root-cause analysis, design of experiments, process capability, and/or control planning.
Demonstrated ability to translate improvement opportunities into quantified operational and financial value.
Experience working across multiple functions in a global and regulated environment.
Proficiency in written and spoken English to communicate effectively and professionally.
Ability to work on-site a minimum of three days each week under the flexible work policy.
Ability to travel up to 25% domestically and internationally, depending on business needs and work location.

Nice To Haves

Postgraduate, graduate, or focused degree in Engineering, Science, Business, Operations, Supply Chain, Finance, or a related field.
Master Black Belt certification.
Experience with enterprise transformation, ERP-enabled process redesign, or SAP S/4HANA.
Working knowledge of process mining, workflow automation, advanced analytics, and/or visualization tools.
Experience in Life Sciences, Healthcare, or a similarly regulated industry.

Responsibilities

Lead end-to-end improvement of priority value streams across functions using DMAIC, Lean, and systems-thinking methods.
Simplify and standardize processes by eliminating non-value-added work, unnecessary handoffs, duplicate controls, and local variation while protecting patient safety, quality, compliance, and business continuity.
Translate transformation objectives and capability roadmaps into scoped improvement portfolios, charters, achievements, and measurable outcomes.
Establish reliable baselines, analyze process performance, identify root causes, and develop control plans, dashboards, and leading indicators.
Partner with Finance and functional owners to define benefit hypotheses, validate assumptions, and track productivity, cost, cash, working capital, service, quality, and risk outcomes.
Ensure process improvements align with global templates, clean-core principles, data standards, automation, and digital or AI-enabled capabilities.
Facilitate cross-functional workshops to clarify process ownership, decision rights, dependencies, trade-offs, and issue paths.
Enable adoption and sustainment by building standard work, governance, capability, and control mechanisms.
Coach Green Belts, process owners, and project teams, and strengthen problem-solving, process-management, and continuous-improvement skills.
Communicate progress, risks, decisions, and value realization to senior stakeholders through concise, fact-based updates.

Benefits

Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligibility to participate in the long-term incentive program.
Vacation: 120 hours per calendar year, subject to policy and date of hire.
Sick time: 40 hours per calendar year, with stated state-specific amounts for Colorado and Washington, subject to policy and date of hire.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.