Transformation Consultant

HSO Group B.V.•United States, NY

6d•Hybrid

About The Position

As an Advisory Transformation Consultant, you serve as a trusted advisor guiding clients through enterprise transformation from strategy to sustained adoption. You help close the gap between “go-live” and real business change by combining business advisory, process expertise, and change leadership. You work comfortably across executive strategy conversations, facilitated workshops, and execution support — always tying decisions back to measurable outcomes. This role also contributes to the growth of HSO’s Advisory practice through reusable assets, thought leadership, and business development (level-dependent).

Requirements

Bachelor’s degree in Business, Management, Organizational Development, or related field
3+ years in consulting, advisory, business transformation, or change management
Experience supporting ERP, CRM, or cloud transformations (Microsoft Dynamics 365 strongly preferred)
Working knowledge of change management methodologies (Prosci/ADKAR, Kotter, or similar)
Strong analytical skills: business cases, KPIs, process mapping
Excellent facilitation and executive communication skills
Comfort working across multiple engagements and ambiguous environments
Experience in a Microsoft partner consulting environment
Familiarity with BPM frameworks and tools (BPMN, APQC, Visio, Mavim)
Experience with AI/Copilot adoption and organizational change

Responsibilities

Partner with executive sponsors to define transformation objectives, success measures, and value drivers
Build value blueprints connecting business capabilities, processes, and technology investments to KPIs
Lead current-state assessments to identify performance gaps and transformation levers
Develop phased transformation roadmaps aligned to value, risk, and readiness
Lead end-to-end business process discovery and future-state design
Collaborate with solution architects and functional consultants to align business requirements and configurations
Translate process changes into clear role-based change impacts
Design and execute integrated change management strategies spanning sponsorship, communications, training and reinforcement
Conduct change impact and readiness assessments; identify resistance and mitigation plans
Coach executive sponsors and line leaders as visible change change champions
Design and facilitate workshops, town halls, and engagement sessions
Develop training strategies that build role-based capability - not just system knowledge
Define adoption and success metrics bridging system usage, process performance, and human behavior
Monitor post-implementation benefits realization and recommend corrective actions
Facilitate retrospectives and continuous improvement cycles
Contribute to thought leadership, methodologies, and reusable assets
Convert client deliverables into templates, playbooks, and accelerators
Document case studies, lessons learned, and best practices