Transfer Support and Outreach Coordinator

CSU Pueblo Division of Extended Studies•Pueblo, CO

56d•$33,000 - $37,500•Onsite

About The Position

This position is responsible for supporting transfer students throughout their enrollment process at the University. The role involves direct interaction with community college students and advisors, both on-site and electronically, to ensure a smooth transfer process. The coordinator will collaborate with university departments to provide essential information and materials, execute events to guide students through application and scholarship processes, and develop outreach materials. A key aspect of the role is building relationships with community college faculty and staff to facilitate student referrals and connections. Additionally, the position involves advising prospective transfer students, managing a caseload, conducting workshops, and tracking student admission progress using Slate. The role also includes collecting and reporting data on student success, persistence, and retention.

Requirements

Bachelor’s degree from a regionally accredited four-year institution
Strong written communication skills
Experience in a position or activity that required strong verbal communication skills including public speaking
Experience in a position or activity that required relationship building skills

Nice To Haves

Bachelor’s degree from regionally accredited four-year institution in education, communications, psychology, marketing, or related field
Demonstrated ability to work successfully in a team environment and with population of students reflective of the CSU Pueblo community.
Bilingual English / Spanish
Event planning, operations, and execution experience.
Experience advising at an institution of higher education.
Experience with financial aid and student loans.
Experience with Family Educational Rights and Privacy Act.
Experience in public speaking, giving presentations, or conducting training for groups.
Experience gathering data and generating reports

Responsibilities

Work directly with community college students and advisors on-site and electronically to promote smooth transfer process and enrollment at the University.
Collaborate with CSU Pueblo PACK Center and Admissions to ensure good materials and information for students and partners.
Works cooperatively with departments across both campuses on issues related to transfer students and initiatives.
Review and advocate for updates and renewals of transfer agreements between CSU Pueblo and the CCCS in collaboration with the Associate Provost.
Execute events, initiatives, and activities to facilitate transfer students through appropriate steps of application, scholarship identification, event attendance, advising, and cross-campus connection.
Develops and updates transfer outreach materials in Spanish and English.
Provide transfer program and processing dates, critical academic information, and ensures seamless online and technological onboarding experience, working to continually improve the transfer process.
Build relationships with community college faculty and staff to ensure students can get referred and connected effectively with timely information to appropriate staff advisors, faculty advisors, and other key CSU Pueblo contacts.
Maintain broad familiarity with degree programs at CSU Pueblo and provide the crucial conduit of connecting transfer students to either their staff advisor (typically under 60 credits) or department faculty advisor (typically over 60 credits).
Advise prospective transfer students on courses and degree progress.
Helps students in one-on-one meetings to select and register for university classes.
Monitor, foster relationships with, and maintain a caseload of new and potential transfer students.
Works with new transfer students to ensure a smooth transition to university.
Conduct individualized follow-up sessions to provide support to students.
Create and present workshops about transfer opportunities, scholarships, and academic advising.
Meets individually and in groups with students to answer questions.
Assist students in connecting with departments on campus including the academic department of their major and student support services.
Track student admission progress.
Utilizes Slate to track and help move transfer students through the admissions funnel.
Work closely with academic departments and faculty advisors to coordinate classroom visits and target outreach events.
Work individually with faculty and staff from appropriate offices to ensure that related academic questions or problems experienced by caseload of students and prospective students are satisfactorily answered and resolved.
Attend off-campus outreach events at local community colleges and conduct educational presentations in regional educational institutions, including travel to neighboring states.
Develop best practices for transfer processes based on student and staff feedback and make recommendations for potential similar endeavors based on work with other institutions.
Collect both quantitative and qualitative data related to each student, major, and caseload.
Generate reports based on collected data.
Contribute to end-of-semester and annual reports on student success, persistence, and retention.
Other duties as assigned (i.e. serves on university committees as necessary)

Benefits

Medical and prescription insurance
Dental insurance
Vision insurance
Flexible benefit plan
Basic term life insurance
Voluntary term life and AD&D Insurance
Long-term disability insurance
Employee assistance program
Travel accident insurance
Voluntary critical illness and accident insurance
Annual and sick leave
Retirement plans
Employee and dependent tuition discounts
State employee discounts via BenefitHub
Other incentives include various on-campus event, recreation, and meal discounts.