Transfer Credit Coordinator

Simmons University•Boston, MA

1d•Hybrid

About The Position

The Transfer Coordinator is a student-centered professional responsible for supporting the daily operations of the Registrar’s Office while leading transfer credit evaluation and coordination processes. This role serves as a primary point of contact for students, faculty, and staff, providing high-quality customer service and guidance on registration, academic records, and transfer pathways. The position manages transfer credit evaluation for undergraduate and graduate students, supports new and continuing student registration processes, maintains the accuracy of degree audits, and collaborates across departments to ensure a seamless academic experience. The role also contributes to system operations, data integrity, and cross-functional initiatives that support student success and institutional effectiveness.

Requirements

Associate’s degree required
Strong organizational, analytical, and problem-solving skills
Demonstrated ability to work effectively with diverse populations
Excellent communication and customer service skills
Strong understanding of FERPA regulations and other academic policies.
Ability to relate successfully to diverse students and proven experience in overseeing projects and activities.
Ability to use informational, assessment, and educational technologies to promote and support student access.
Strong skills in navigating complex, ambiguous, or sensitive situations.

Nice To Haves

Bachelor’s degree preferred
Experience with Workday Student preferred.

Responsibilities

Serve as a primary point of contact for the Registrar’s Office, assisting students, faculty, staff, and visitors in person, by phone, and via email
Provide front office triage, responding to inquiries related to registration, records, transfer credit, and academic policies
Promote a welcoming, inclusive, and student-centered environment
Communicate university policies and procedures clearly to diverse constituencies
Monitor and respond to shared inboxes, including [email protected] and [email protected]
Evaluate undergraduate and graduate transfer credit for prospective, admitted, and current students
Prepare and distribute Transfer Credit Evaluations outlining awarded credit and degree requirement fulfillment
Post transfer credits and establish course equivalencies in the student information system
Advise students on transfer pathways, degree progress, and academic requirements
Process Transfer Credit Petitions and study abroad credit, including transcript review and degree audit updates
Award AP, IB, and CLEP credits as applicable
Build and maintain transfer articulation tables and external equivalencies
Track transfer trends and support reporting efforts
Process registrations, add/drop forms, and enrollment updates
Support New Student Registration and orientation processes
Maintains the College of the Fenway (COF) cross-registration process
Maintain accuracy of student records and academic data
Collaborate with Technology to troubleshoot student information system and portal issues
Support data cleanup initiatives and ensure data integrity
Liaise with Student Financial Services to resolve discrepancies between academic and billing records
Perform periodic audits to identify and resolve duplicate or inconsistent records
Assist with office operations, including mail distribution and document management
Support special projects, reporting, and process improvement initiatives
Maintain Registrar’s Office website content and informational resources
Perform additional responsibilities as assigned to support the evolving needs of the Registrar’s Office.