Transfer Center Coordinator (0.7 FTE, Night)

NorthBay Healthcare Corporation • Fairfield, CA

1d

About The Position

At Northbay Health, the Transfer Center Coordinator facilitates and coordinates inbound and outbound patient transfers, including emergent and urgent tertiary transfers and consultations from NorthBay Health to tertiary acute care hospitals. The role sets up systems that support cost containment and quality patient care, and works collaboratively across Northbay Health to coordinate timely and appropriate transfers regardless of a patient’s complaint or needs.

The coordinator liaises with the case management/utilization review team and the Administrative Coordinator. Areas of focus include capitated patients, repatriations, emergent and urgent transfers, notification calls to health plans, and re-triage of pediatric, trauma, stroke, and STEMI patients. The role also serves as a liaison among medical staff, nursing staff, pre-hospital personnel, referring centers, and external EMS agencies.

Requirements

• Associate degree in a healthcare-related field required.
• Minimum of two years of related clinical experience.
• Excellent oral and written communication skills.
• Strong organizational skills and ability to set priorities, work independently, and serve as an effective team member.
• Word processing skills required.
• Ability to work efficiently in a fast-paced, high-pressure environment.
• Proficiency in healthcare IT systems and basic computer software.

Nice To Haves

• Bachelor’s degree preferred.
• Previous experience coordinating transfer services preferred.
• Statistical/data management skills preferred.

Responsibilities

• Facilitate and coordinate inbound and outbound patient transfers, including emergent and urgent tertiary transfers and consultations.
• Set up systems to support cost containment and quality patient care.
• Coordinate timely and appropriate patient transfers across Northbay Health.
• Liaise with the case management/utilization review team and the Administrative Coordinator.
• Focus on capitated patients, repatriations, emergent and urgent transfers, notification calls to health plans, and re-triage of pediatric, trauma, stroke, and STEMI patients.
• Serve as a liaison among medical staff, nursing staff, pre-hospital personnel, referring centers, and external EMS agencies.

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree