Transfer Nurse, Transfer Center

Sutter Health•Sacramento, CA

About The Position

The Transfer Nurse provides clinical expertise, medical communication, and quality assessment to support timely and successful patient transfers, transport, direct admissions, and placement to and from affiliate facilities. The nurse serves as the single point of contact for coordinating transfer and transport arrangements and the admission and placement process, and acts as a liaison to physicians, hospitals, and other care providers seeking to refer patients. This is a regular, full-time, non-exempt position with a night shift schedule of 12-hour shifts, 36 hours per week, variable days, and weekend work every other weekend and once a month. The role may involve handling hazardous drugs in accordance with applicable NIOSH and USP 800 guidelines. The position is based in the Bay pay range context; the posting does not specify a workplace type.

Requirements

Graduate of an accredited school of nursing.
California Registered Nurse (RN) licensure upon hire.
Knowledge of patient-care principles and practices and ability to understand medical diagnoses and treatment information.
Knowledge of InterQual or related admissions criteria for assessing medical necessity.
Knowledge of applicable legislative and regulatory guidelines, including HIPAA, The Joint Commission, and EMTALA.
Familiarity with managed care terminology.
Ability to define issues, collect data, establish facts, and draw valid conclusions.
Strong collaboration, communication, organization, customer-service, and relationship-building skills.
Ability to communicate verbally and in writing with tact and diplomacy and present information to varied audiences.
Ability to work effectively in a dynamic, fast-paced environment with changing priorities.
Ability to use essential applications and databases associated with the role.
Ability to respect cultural and linguistic differences and promote an inclusive work environment.

Nice To Haves

Five years of recent relevant experience in critical care, an Emergency Department, a Transfer Center, or as a Nurse Supervisor.

Responsibilities

Provide clinical expertise, medical communication, and quality assessment for patient transfers, transport, and direct admissions.
Serve as the single point of contact for arranging patient transfers and transport and facilitating admission and placement.
Act as a liaison to physicians, hospitals, and other care providers referring patients.
Recognize emergency or high-priority situations and take appropriate immediate action.
Collaborate with stakeholders to share information, solve problems, and achieve desired outcomes.
Manage and reprioritize activities and projects to meet deadlines while maintaining responsiveness.
Handle confidential and sensitive information discreetly.
Provide feedback and input to improve workflows and processes.