Transfer Agency and Tokenization – Investment Management Senior Consultant
About The Position
As a Senior Consultant on Deloitte’s Enterprise Operations & Risk team, you will help investment management clients address business, operational, regulatory, and technology risks affecting transfer agency operations. You will support efforts to strengthen processes such as investor account maintenance, security transaction processing, shareholder-record maintenance, and shareholder reporting, and assess how tokenization, automation, artificial intelligence, and machine learning affect operational controls, data quality, and process resilience. You will develop client and internal materials, including operating model assessments, process maps, control inventories, key risk indicators, service-level and operating-level agreements, vendor oversight documentation, and procedures. You will also engage with industry participants to understand operating model trends, outsourcing and insourcing considerations, vendor capabilities, and market practices affecting transfer agents. The role is part of Deloitte’s Regulatory, Risk & Forensic team, which helps clients navigate risk and regulatory change using industry insights, data, AI, and emerging technologies. The position is available in 12 listed U.S. office locations and may require travel up to 50% on average.
Requirements
- Bachelor’s degree.
- At least 3 years of experience in financial services or consulting, including work in investment management, fund administration, or back-office operations.
- Experience in at least one of asset management, wealth management, hedge funds, private equity, or operational risk and controls in investment management.
- Experience with transfer agency processes in at least one area: trade processing, recordkeeping, reconciliation, transfer agency compliance, anti-money laundering (AML), or client servicing.
- Experience with distributed ledger technology and blockchain.
- Experience managing project or program workstreams and deadlines.
- Experience preparing written client deliverables, proposals, or sales presentations and delivering oral presentations.
- Ability to work independently and collaboratively, communicate effectively, maintain attention to detail and quality, build professional relationships, prioritize multiple tasks, meet deadlines, and provide clear guidance to others.
- Must reside within commuting distance of the assigned office and be able to commute daily if required, without overnight accommodations.
- Ability to travel up to 50% on average, depending on work and clients.
- Must be legally authorized to work in the United States without current or future employer sponsorship.
Nice To Haves
- Experience with tokenization, digital assets, or tokenized financial products.
- Experience developing operating model assessments, current- and future-state process maps, control inventories, KRIs, SLAs, OLAs, vendor oversight documentation, or procedure documentation.
- Experience assessing automation, AI, or ML impacts on operational controls, data quality, or process resilience.
- Experience performing outsourcing or insourcing assessments or third-party vendor oversight for transfer agency operations.
Responsibilities
- Identify, evaluate, and prioritize business, operational, regulatory, and technology risks affecting transfer agency operations, and support development of risk mitigation strategies.
- Support improvements to transfer agency operations, including investor account maintenance, security transaction processing, shareholder-record maintenance, and shareholder reporting.
- Assess the effects of tokenization, automation, artificial intelligence, and machine learning on operational controls, data quality, and process resilience.
- Develop client and internal deliverables such as operating model assessments, current- and future-state process maps, control inventories, KRIs, SLAs, OLAs, vendor oversight documentation, and procedure documentation.
- Engage with industry participants to assess operating model trends, outsourcing and insourcing considerations, vendor capabilities, and market practices affecting transfer agents.
- Manage project or program workstreams and deadlines.
- Prepare written client deliverables, proposals, or sales presentations and deliver oral presentations.
- Lead projects or workstreams, provide clear guidance to others, and manage multiple tasks in a fast-paced environment.
Benefits
- May be eligible to participate in a discretionary annual incentive program, subject to program rules and applicable factors.
- Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
