Senior Implementation Consultant - Investment Management

SS&C TechnologiesBoston, MA
$120,000 - $160,000Hybrid

About The Position

SS&C is seeking a Senior Implementation Consultant for its Investment Management (IM) Implementations team, focusing on the front-office components of the Genesis Platform, specifically Eze OMS and Genesis Portfolio Management. The role requires an organized individual adept at coordinating with internal and external stakeholders, communicating with project managers, and consulting on solutions tailored to client business use cases. This position is ideal for someone who enjoys working with financial technology, acting as a product expert within a collaborative team environment. Implementation Consultants are integral to SS&C's implementation projects, from post-sales design to client requirement delivery. Collaboration is key to understanding onboarding requirements and ensuring successful implementation, ultimately driving client satisfaction. The role involves creating effective, scalable, and supportable configurations through testing and analysis of workflows based on initial requirements. The individual will contribute to developing and applying best practices to enhance team effectiveness.

Requirements

  • Bachelor’s degree required
  • 5+ years of professional experience in either a financial services or technology onboarding role preferred
  • Demonstrated project management and organizational skills; must have the ability to prioritize and manage multiple projects effectively in a fast-paced environment
  • Must have analytical thinking and problem-solving abilities
  • Effective communication skills to set internal and external expectations
  • Usage of AI tools for process automation and productivity enhancement
  • Working knowledge of relational databases, Windows server environments and experience learning new technical tools.

Responsibilities

  • Partner with Sales and Implementation Architects to understand client workflows and define Order Management and Portfolio Management requirements
  • Own the configuration and testing of front-office solutions, with a focus on core Order Management, Portfolio Management, and related integrations
  • Manage functional delivery across multiple concurrent client implementations
  • Collaborate with team members across all aspects of Genesis Platform implementations, from documenting business requirements to defining system configurations and integration requirements, while providing backup coverage as needed
  • Configure client workflows based on approved functional requirements and implementation best practices
  • Coordinate user acceptance testing, track readiness, and resolve issues affecting delivery
  • Lead OMS and Portfolio Management training for Portfolio Managers, Traders, Operations teams, and other user groups
  • Coordinate with clients, third parties, Project Managers, and specialist teams, including FIX, API, and Compliance
  • Communicate functional status, risks, dependencies, and required decisions to relevant stakeholders
  • Support onsite and remote go-live events, triage post-launch issues, and prepare clients for transition to ongoing support
  • Document client configurations, workflows, and customizations to support effective knowledge transfer
  • Use AI and automation tools responsibly to reduce manual effort, improve implementation workflows, and accelerate delivery
  • Build investment management expertise through engagement with asset managers, RIAs, wealth managers, and pension funds

Benefits

  • Hybrid Work Model
  • Business Casual Dress Code
  • 401k Matching Program
  • Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off
  • Sick Leave
  • Paid Holidays
  • Medical, Dental, Vision
  • Employee Assistance Program
  • Parental Leave
  • Discounts on fitness clubs, travel and more!
  • Discretionary bonus
  • Equity awards, such as restricted stock units or stock options
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