Transcript Analyst I

Texas A&M • College Station, TX

7d • Onsite

About The Position

The Texas A&M Office of Admissions Processing is seeking a Transcript Analyst I to be responsible for processing graduate and professional school offers of admission. This role involves evaluating academic credentials for authenticity and equivalency, assessing English proficiency levels for admission eligibility, and responding to admissions-related inquiries from prospective students, parents, and academic departments. The position also requires monitoring daily reports and assisting with other graduate and professional-related processing duties. The ideal candidate is detail-oriented, organized, possesses strong time management and written communication skills, and thrives in a challenging, deadline-driven team environment.

Requirements

• Associates degree or equivalent combination of education and experience.
• Two years of experience in admissions, document evaluation, bookkeeping or a related field.
• Good interpersonal and organizational skills.
• Ability to follow and give verbal and written instructions.
• Knowledge of word processing, spreadsheets, database, presentation applications and remote hosted meeting applications.
• Ability to organize work effectively.
• Ability to prioritize objectives with a high level of discretion and independent judgement and initiative.
• Planning and organizational skills with attention to detail.
• Ability to multitask and work cooperatively with others.
• Must be able to work extended hours during peak processing season.

Nice To Haves

• Bachelor’s degree.
• More than a year of professional experience in an office administration role.
• Six months of experience in college admissions, records, or departmental advising office.
• Professional experience within TAMUS.
• Customer service experience.
• Experience working in Admissions or Financial Aid within an institution of higher education.
• Excellent customer service skills.
• Working knowledge of the college credit system.
• Familiarity with related student information systems such as Banner, AIS, Howdy, MOSES and/or SLATE.
• Proficiency in Microsoft office programs including Word, Excel, Outlook, and PowerPoint.
• Ability to establish and maintain effective working relationships.
• Ability to work with sensitive information and maintain confidentiality.

Responsibilities

• Examine, evaluate, and enter student academic records to determine admissions eligibility using the Document Imaging Workflow System and the student information system.
• Perform in-depth analysis of specific application types for review by academic colleges and/or departments.
• Examine, evaluate, and may compute grade point averages.
• Provide administrative support.
• Answer general office emails and assist with walk-in traffic and telephone inquiries from departments and prospective students regarding a variety of admissions-related issues.
• Act as a liaison for representatives from educational institutions as well as TAMU academic advisors/departments regarding Admissions related issues.
• Prepare admissions-related documents and assist academic colleges with review of admissions applications.
• Handle special projects as assigned by a supervisor.

Benefits

• Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatically enrollment in the Teacher Retirement System of Texas
• Free exercise programs and release time
• All employees have access to free LinkedIn Learning training and webinars
• Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree