Transaction Management Ops Analyst

Bank of America•Addison, IL

1d•Onsite

About The Position

This role handles moderately complex transaction and fulfillment processing, including moving assets into and out of accounts. It supports reconciliation, settlement, trade and transfer processing, and provides operations support and service to internal business partners and external clients under established guidelines and procedures. The work may involve operational processes with medium to high monetary risk and may include helping train less experienced team members. Within WMO Securities Settlement and Custody Operations, the teams perform manual processes and monitor automated processes to ensure account transactions are processed and settled. The Private Bank Investment Income and Corporate Actions team ensures investment income and corporate action payments post correctly to client accounts, then manages the resulting activity for accuracy and timeliness. The position is a first-shift role in an in-office culture. It is scheduled for 40 hours per week.

Requirements

At least 3 months of experience in an operational role working with corporate actions or asset-transfer fulfillment.
Strong attention to detail and ability to manage high-volume transactional workloads within defined timelines.
Basic understanding of securities and markets.
Ability to follow established procedures and controls to ensure compliance and mitigate financial and operational risk.
Awareness of audit expectations, documentation requirements, and control environments.
Proficiency in Microsoft Excel, including pivot tables, data analysis, and trend reporting.

Nice To Haves

Demonstrated ability to reconcile transaction reports, settlement records, and asset movement requests accurately.
Experience performing detailed reviews to identify gaps and ensure completeness before settlement or transfer execution.
Basic understanding of corporate actions.
Experience mitigating operational risks related to transaction processing.

Responsibilities

Reconcile and assess the accuracy of transaction reports, settlement records, and asset movement requests; resolve gaps and initiate settlement or asset-transfer fulfillment under established procedures.
Research and resolve transaction discrepancies, settlement breaks, and corporate action exceptions received through system alerts, workflow queues, or partner notifications, engaging support partners when needed.
Respond to internal business partner and external client inquiries about trade settlement, asset transfers, and corporate action events through email, phone, and workflow tools; escalate more challenging issues to leadership as needed.
Understand end-to-end process flows, including process steps, controls, risks, and upstream and downstream impacts on other operational units.
Assist in training less experienced team members.