Transaction Management Ops Analyst

Bank of America • Addison, IL

1d • Onsite

About The Position

At Bank of America, the Transaction Management Ops Analyst supports moderately complex transaction and fulfillment processing, including movement of assets into and out of accounts. The role provides reconciliation, settlement, trade and transfer support, and quality operations service to internal business partners and external clients in accordance with established guidelines and procedures. Work may involve operational processes with medium to high monetary risk, and the analyst may assist in training less experienced team members.

Within WMO Securities Settlement and Custody Operations, teams execute manual processes and monitor automated processes to ensure account transactions are processed and settled, including dividend deposits, asset trades, and balancing trade activity. The Private Bank Investment Income and Corporate Actions team ensures investment income and corporate action payments post correctly to client accounts, then manages those transactions to ensure accuracy and timeliness.

The role reconciles transaction reports, settlement records, and asset movement requests; investigates discrepancies and exceptions; and responds to inquiries about trade settlement, asset transfers, and corporate action events. The analyst understands the end-to-end process, its controls and risks, and how their work affects upstream, downstream, and other operational units.

Requirements

• At least 3 months of experience in an operational role supporting corporate action or investment income activity.
• Strong attention to detail and ability to manage high-volume transactional workloads within defined timelines.
• Basic understanding of securities and markets.
• Ability to follow established procedures and controls to ensure compliance and mitigate financial and operational risk.
• Awareness of audit expectations, documentation requirements, and control environments.
• Proficiency in Microsoft Excel, including pivot tables, data analysis, and trend reporting.

Nice To Haves

• Demonstrated ability to reconcile transaction reports, settlement records, and asset movement requests accurately.
• Experience performing detailed reviews to identify gaps and ensure completeness before settlement or transfer execution.
• Basic understanding of Corporate Actions.
• Experience mitigating operational risks related to transaction processing.

Responsibilities

• Reconcile and assess the accuracy of transaction reports, settlement records, and asset movement requests; resolve gaps and initiate settlement or asset transfer fulfillment in line with established guidelines and procedures.
• Research and resolve transaction discrepancies, settlement breaks, and corporate action exceptions received through system alerts, workflow queues, or partner notifications, engaging support partners when needed.
• Respond to internal business partner and external client inquiries about trade settlement, asset transfers, and corporate action events via email, phone, and workflow tools; escalate challenging issues to leadership as needed.
• Understand end-to-end process flows, the purpose of each step, process controls and risks, and upstream and downstream impacts on other operational units.
• Assist in training less experienced team members.

Benefits

• Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.
• Opportunities to learn, grow, and build a career.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed