Tram Maintenance Manager

Goldbelt, Inc.•Milwaukee, WI

7h•Onsite

About The Position

Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. Alaska Native Corporations hold a distinct purpose and share a familiar creation story born in an act of Congress in 1971. Join a fast-growing “forever” company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia. At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company's mission. We are a team focused on gold standard customer service and professional growth with competitive benefits and profit-sharing plans and help support a business model that gives back to the community of shareholders.

Requirements

Extensive knowledge of the operation of aerial lift or tramway facilities, terminals and related equipment
Knowledge of common industry practices and considerations
Knowledge of maintenance and repair requirements; and applicable building, ANSI, OSHA and health codes
Ability to troubleshoot, disassemble, repair or rebuild systems and components of the facility and related equipment
Ability to make work assignments, check the completed work, and guide/train a maintenance crew in normal operating and crisis situations
Ability to function in a stressful environment
Ability to balance and prioritize operating needs and schedules with available time and skills of maintenance crew to get the job done efficiently and effectively
Ability to develop and maintain a preventative maintenance program/schedule and employee safety and emergency evacuation training program
Ability to make decisions on maintaining and repairing equipment, systems, and components
Ability to read and interpret tramway and lift blueprints, manuals, and warranty requirements
Ability to physically rope-evacuate passengers and self from cabin
Excellent communication and customer service skills
Ability to learn, understand and follow verbal and written instructions and directions.
Ability to train staff in tram operations, emergency evacuation procedures, and basic customer service skills
Ability to learn, understand, and follow verbal and manual instructions, learn and function within ANSI codes
Skill in establishing and maintaining cooperative working relationships with other employees
Ability to work directly with the public, providing information and assistance on a daily basis
Ability/willingness to learn and pass on to passengers those areas of interest to visitors, such as local history, people, culture, geography, etc.
Five (5) years of experience in aerial tramway and /or ski lift operations and maintenance; to include two (2) years’ work with electrical controls, hydraulics and wire-rope
One (1) year Lead/supervisory experience, including scheduling and training subordinates in any environment
Current CPR/AED and first aid certificates
Current Rope access and/or Fall Protection certificate
Experience working with state and local operational codes, ANSI B-77 code and manufacturer’s specifications

Nice To Haves

Ten (10) years of experience in aerial tramway and/or ski lifts, gondola operations to include four (4) years’ work with electrical controls, hydraulics and wire rope
Five (5) years lead/supervisory maintenance experience, including scheduling and training subordinates in any environment
Current CPR/AED and first aid certificates
Current Rope access and or Fall Protection certificate

Responsibilities

After considering internal and external factors on a daily basis, determines whether to proceed with the tramway operation; is constantly monitoring factors affecting the safe and efficient operation of the tramway cars and the control center
Responsible for ensuring that the lift is operational for public transport during scheduled hours, and that all required maintenance and work is performed by staff and/or contractors in accordance with state and local operational codes, ANSI B-77 code and manufacturer’s specifications
Ensures that maintenance personnel are available at all times during operation to the public of the tramway
Supervises the maintenance and repair work performed on the lift by subordinates and contractors, after troubleshooting and determining exactly what corrective work, methods, resources and budget are needed
Makes staff assignments; schedules staff work, takes into consideration ongoing operational needs, availability of staff, equipment, parts, etc.; checks quality of work performed, guides (and sometimes trains) work crew to project completion
Develops and maintains a preventative maintenance program and schedule for all tramway structures and systems; expedites all materials needed to do preventative maintenance or repairs
Manages and records the training of staff in standby operations, generator operations and rescue car lift evacuations; participates in emergency lift evacuation upon notification by the General Manager or Director of Tram Ops & Facilities Manager
Ensures that safety measures and equipment (i.e. harnesses, helmet, etc.) are taken/used at all times, especially when staff climb towers or ride on top of tram cars
Performs journey level electrical and/or mechanical work which includes troubleshooting, disassembling, repairing or rebuilding mechanical components or electrical systems; uses and supervises the use of tools per manufacturers’ instructions and specifications
Is authorized to close the tramway operations due to adverse weather or operational conditions.
Is authorized to deny tramway access to any person who is considered not fit, competent or dangerous to himself, others or to equipment
Assumes responsibilities of Director of Tram Ops & Facilities Manager during his/her absences
Ensures that subordinates are trained (including in emergency rope evacuation), equipped and fit to perform their duties. Constantly emphasizes the importance of customer service; monitors staff’s provision of the same, correcting weaknesses or problems. Must ensure that all timecards or pay sheets are reviewed, signed, and submitted in a timely manner
Periodically reviews the operator’s manual with each new and returning employee; records all training per the ANSI code. During operating hours, ensures the availability of at least one trained employee onsite to administer first aid
Expected to become familiar with all tram systems and normal operations
Performs basic trouble shooting of tram systems and records faults and bypasses per ANSI code
When necessary due to personnel understaffing, unexpected absences, or emergencies, may perform the duties of a Tram Operator or Tram Attendant; on call during the regular tram operating season and will assist the General Manager when needed
Enforces operational and safety rules; keeps General Manager informed at all times regarding a condition or occurrence that may adversely affect the safety of the operation; monitors that all signs in the ramp area, safety equipment and rope evacuation equipment are in place
Performs other incidental and related duties as required and assigned