Training Technology and System Operations Internship - Summer 2027

Duke Energy • Charlotte, NC

2d • Hybrid

About The Position

Duke Energy is seeking an undergraduate student for a temporary internship assignment during Summer 2027. The intern will gain hands-on experience developing digital training content, building and maintaining learning materials in the Learning Management System (LMS), and exploring technology to make learning more engaging, accessible, and effective. The internship focuses on the intersection of technology, learning, content development, and employee experience, and offers meaningful project work supporting Duke Energy’s clean energy transition strategy, workforce readiness, employee development, and modernization of learning. The intern will complete a summer project demonstrating how technology can improve employee training. The position is hybrid after the onboarding period, with work performed remotely and onsite; hybrid employees should live within a reasonable commute of a designated Duke Energy facility. Program locations are Charlotte, NC; Raleigh, NC; Lake Mary, FL; St. Petersburg, FL; and Cincinnati, OH. The assignment requires full-time availability Monday through Friday for 10–13 weeks in Summer 2027.

Requirements

• Be enrolled in and actively pursuing a bachelor’s degree from an accredited college or university in Organizational Behavior, Instructional Design, Artificial Intelligence, Communications, English, Strategic Learning Design, Marketing, or a related degree.
• Have a GPA of 2.75 or higher.
• Must not graduate prior to August 2027.
• Be able to work full-time, Monday through Friday, for 10–13 weeks in Summer 2027.
• Submit a current transcript and resume with the application.
• Be able to work lawfully in the United States without employment-based immigration sponsorship, now or in the future.
• For the hybrid arrangement, live within a reasonable commute of a designated Duke Energy facility.

Nice To Haves

• Displayed interest in the energy industry.
• Interest in working in Duke Energy service territories.
• Experience working in cross-functional teams.
• Willingness to develop creative solutions for complex strategic issues.
• Effective interpersonal and teamwork skills.
• Clear and concise oral and written communication skills.
• Experience in the energy sector.
• Demonstrated leadership through on-campus, community, extracurricular or volunteer activities, or previous work experiences.
• Experience with Microsoft Office products.
• Extensive scheduling and planning experience.
• Professional work experience related to areas of interest.

Responsibilities

• Build, upload, organize, and maintain training content in the Learning Management System (LMS) to support a consistent learner experience.
• Convert existing training materials into modern digital learning experiences that are engaging, easy to navigate, and accessible to employees.
• Explore emerging learning technologies, including AI-enabled tools, simulations, digital adoption, and performance support solutions, and identify potential uses in training.
• Partner with training developers and subject matter experts to gather information and translate complex processes into clear, user-friendly learning content.
• Create and edit multimedia learning assets, such as videos, graphics, presentations, knowledge resources, and digital job aids.
• Support the organization and governance of digital learning content, including naming conventions, version control, metadata, and content lifecycle management.
• Use learner feedback and available training data to identify opportunities to improve content and the overall learning experience.
• Participate in technology and training projects that support workforce readiness, employee development, and the modernization of learning at Duke Energy.
• Complete a meaningful summer project demonstrating how technology can improve the development, delivery, management, or effectiveness of employee training.

Benefits

• Competitive pay and benefits.
• Extensive training programs, mentorship opportunities, and career development resources.
• Flexible work schedules, remote work options, and employee wellness programs.
• Relocation assistance, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern