Training Specialist

Lafayette Federal Credit UnionRockville, MD
Hybrid

About The Position

Lafayette Federal Credit Union is seeking a Training Specialist to design, develop, and deliver engaging and effective training programs aligned with enterprise-wide business unit needs. The Training Specialist will partner with stakeholders to identify learning gaps, create instructional materials, and implement training solutions that contribute to employee development and organizational goals. Lafayette Federal Credit Union is a recipient of USA Today's Top Workplaces of 2024 award and is committed to being the premier financial partner for its community. The company culture emphasizes inclusion, diversity, high performance, new opportunities, teamwork, and community involvement. Professional development, training, and certification are priorities for employees, with support provided for career advancement.

Requirements

  • Bachelor's degree in instructional design, education, human resources, or related field or achievement of formal certifications recognized in the industry as equivalent to a bachelor’s degree
  • Minimum of 2-3 years of experience in a training or instructional design role.
  • Demonstrated proficiency in adult learning principles and instructional design methodologies.
  • Strong experience in developing and delivering engaging training programs across various formats.
  • Excellent communication, presentation, and facilitation skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong organizational and time management skills.
  • Ability to lead a full training cycle
  • Experienced in selecting and aligning delivery options and media for training and/or learning events to the desired learning or behavioral outcomes
  • Capable of delivering training using multiple delivery options and media, for example, mobile/multi-device, online, classroom, and/or multimedia
  • Experience with presentation media and support tools that enhance learner’s experience (projection technology, digital presentation, video, charts, simulations, asynchronous technology)

Nice To Haves

  • Expertise in learning management systems (LMS) preferred.

Responsibilities

  • Conducting needs assessments and analyzing training requirements for individual teams, departments, and the entire organization.
  • Collaborating with Subject Matter Experts (SMEs) to translate technical knowledge into engaging and accessible learning experiences.
  • Developing high-quality training materials across various formats, including instructor-led sessions, eLearning modules, simulations, and job aids.
  • Utilizing adult learning principles and instructional design methodologies to ensure content is well-organized, interactive, and meets specific learning objectives.
  • Implementing innovative instructional technologies and strategies to create engaging and impactful learning experiences.
  • Delivering engaging and interactive training sessions in multiple formats (in-person, online, blended).
  • Facilitating discussions, answering questions, and ensuring learner comprehension and engagement.
  • Applying adult learning principles and facilitation techniques to create a positive and effective learning environment.
  • Adapting training delivery based on learners' needs and feedback.
  • Supporting the design and implementation of enterprise-wide training initiatives aligning with organizational goals.
  • Assisting in managing the Learning Management System (LMS) to deliver, track, and report on training data.
  • Ensuring compliance with mandated training requirements for the organization.
  • Partnering with HR, business units, and other departments to ensure smooth implementation and adoption of training programs.
  • Staying updated on current trends and best practices in learning and development, instructional design, and training delivery technologies.
  • Conducting program evaluations to assess effectiveness and identify areas for improvement.
  • Contributing to the development and maintenance of a positive learning culture within the organization.
  • Performing other duties as assigned by the Learning and Development Manager.

Benefits

  • Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
  • Fully funded deductible (HMO Plan)
  • 401k employer matching contribution
  • Income protection with life insurance, short and long-term disability
  • Paid time off, holiday leave & birthday leave
  • Educational assistance
  • Commuter benefits program
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