Training Specialist (Day)
About The Position
Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment to ensure that customers’ build requirements are understood and disseminated; roll up feedback and respond appropriately to these requests. Manage and execute predefined processes. The Trainer works with operations managers, area managers, production assistants and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned. The ideal candidate will measure production quality and quantity and applies learning tools to improve both.
Requirements
- Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook
- High School diploma or GED
- Excellent communication skills
- Comfortable talking in front of a group as well as one-on-one with an individual
- Ability to give and receive feedback effectively
- Can drive understanding (i.e., using visual aids, able to recognize when a group or individual is lost and needs more attention)
- Ability to follow up
- Proven people skills
- Works hard for the success of others, constantly remains “customer obsessed”
- Demonstrates a positive “can do” demeanor and has fun and gains energy from with others
- Is an active listener
- Is a technical expert
- Demonstrated ability to consistently function at 100% of expectations
- Understands upstream and downstream variances
- Prior training, teaching or presentation experience
- Previous experience as a trainer or PA
- Willingness to work in different areas as required by training needs
- Excellent attendance
Responsibilities
- Maintains expert-level knowledge in production departments; evaluates and improves processes within work areas
- Refines learning tools and techniques
- Assists in measuring the effectiveness of learning
- Measures impact of his/her development efforts
- Improves associates' job-related skills; develops, maintains, and applies learning tools (methods, checklists and skill building agreements) to encourage associate development
- Identifies areas for associate cross training and support and implements the training to support the objective
- Supports the updating of SOPs and SOP certification of associates and managers
- Assists in driving success of peak and non-peak training plans
- Meets time commitments and deadlines, is goal oriented
- Checks and tests for understanding
- Gives insight to area managers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
