Training Specialist

Ford Motor Company • Aurora, CO

1d • Remote

About The Position

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position, the Training Specialist is responsible for the end-to-end design and delivery of training programs for stakeholders. This role partners closely with various departments to identify performance gaps, deliver engaging learning experiences, and ensure training aligns with organizational standards. The ideal candidate is a dynamic facilitator who can pivot between in-person, virtual, and one-on-one sessions.

This role is remote with occasional domestic travel (up to 40%).

Preferred location: Colorado Springs, CO or Dearborn, MI to support onsite training.

Requirements

• Exceptional communication and presentation skills, with the ability to engage and connect with diverse audiences, including employees, stakeholders, and dealers.
• Advanced skills in communication and training delivery software (e.g., PowerPoint, Teams, and Slido).
• Proven ability to remain composed and "regroup" during unexpected technical issues or shifting priorities in a fast-paced environment.
• Ability to interpret data from evaluations to identify opportunities for material or delivery enhancements.
• Ability to work flexible hours and travel domestically to deliver on-site training as required.

Nice To Haves

• Intermediate skills in development software (e.g., Arist, Articulate, and Adobe Suite) a plus.
• Familiarity with Agile methodology and Six Sigma is preferred.

Responsibilities

• Facilitate high-energy training sessions across various methods, including in-person workshops, virtual webinars (via Microsoft Teams), and side-by-side coaching.
• Partner with individual departments and Subject Matter Experts (SMEs) to determine training priorities and develop plans that address critical job functions.
• Review and update company training materials to ensure they accurately reflect current processes, procedures, and business models.
• Coordinate all training logistics, including room bookings, IT requirements, and facility arrangements for instructor-led training (ILT).
• Administer course evaluations, synthesize performance data, and generate reports to measure program effectiveness.
• Perform training observations to evaluate delivery techniques and work with Instructional Designers (ISD) to enhance learning solutions based on learner feedback and observations.
• Adhere to the L&D strategy, ensuring all course content is approved by the Design and Legal teams for consistency and quality.
• Design training materials and training-related documents as needed. Take ownership of company training material to identify if it accurately reflects current processes, procedures, systems, and business models.
• Manage the Learning Management System (LMS) and Learning Experience Platform (LXP) lifecycle by creating offerings, loading activities, and granting learner credits within platforms such as HCM Oracle and Degreed.
• Maintain an up-to-date knowledge of industry trends and expand personal capability to meet evolving organizational needs.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed