Training Specialist - Human Resources

Table Mountain Casino Resort • Friant, CA

12d • Onsite

About The Position

Under the general direction of the Training and Development Manager, the Training Specialist is responsible for conducting property-specific training programs. This role involves monitoring and maintaining databases, providing statistical reports on training effectiveness for employees during orientation and for career development. The specialist will also assist in identifying and designing learning solutions to meet individual, department, and casino training needs. This position serves as an enterprise ambassador for service excellence and life-long learning, maintaining professional and technical knowledge through research, seminars, and professional development.

Requirements

• Bachelor’s Degree in Human Resources or related field, unless waived by the Director of Human Resources.
• Minimum of three (3) years of training and development experience in a corporate work setting with training as the primary role.
• E-Learning design using authoring tools such as Captivate, Articulate, etc. is a plus.
• Gaming experience preferred.
• Microsoft Office Suite and HRIS system experience required.
• Strong organizational, time management, multi-tasking, written and verbal communication skills.
• Must be 21 or older.
• Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.
• Must be able to obtain and maintain a gaming license.
• Knowledge of applicable, federal, state and tribal laws, regulations, and requirements related to TMCR gaming operations.
• Knowledge of investigative techniques and procedures.
• Knowledge of MICS and compacts.
• Knowledge of the gaming division, its governing structure, documents and the relationship to the Tribal Gaming Commission Office.
• Knowledge and ability to efficiently and effectively develop, manage and monitor program budgets.
• Knowledge of accounting principles, general ledger analysis, reconciliation, financial statement analysis.
• Knowledge of accounting, purchasing and auditing policies and procedures.
• Knowledge in human resources management policies and procedures.
• Knowledge of statistical compilation and analyses.
• Skill in operating various word-processing, spreadsheets, and database software programs.
• Skill in problem solving, human relations, and time management.
• Skill in preparing, reviewing, and analyzing operational and financial reports.
• Ability to exercise initiative and independent judgment.
• Ability to maintain confidentiality.
• Ability to work extended hours and various work schedules.
• Ability to demonstrate a high level of sensitivity to community issues and concerns.
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to establish and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to analyze situations and adopt appropriate courses of action.
• Ability to interpret applicable federal and state laws and regulations, and requirements.

Nice To Haves

• E-Learning design using authoring tools such as Captivate, Articulate, etc.
• Gaming experience

Responsibilities

• Identifies training needs in cooperation with training team members, casino management, and HR Business Partners.
• Conducts a variety of training classes, including new employee orientation, customer service, human resources policies, front-line soft-skills, and supervision.
• Establishes training schedules with casino management and HR business partners to meet operational/regulatory demands, ensuring advanced planning for training events.
• Manages the registration process and attendance records for assigned training events.
• Maintains manual and electronic files/databases/records, including training procedure manuals, guides, course materials, handouts/visuals, training records, course evaluations, and required reports.
• Creates and/or acquires all necessary training curriculum, manuals, multimedia visual aids, and other educational resources.
• Conducts and/or coordinates one-on-one TMCR policy and/or other required training sessions to ensure ongoing regulatory compliance.
• Conducts post-training follow-up with property leaders and employees to assess retention and quality of training content application.
• Cooperates with external training vendors, serving as the contact person for coordinating on-site training events.
• Provides technical assistance to department trainers in designing, delivering, and evaluating job-specific training.
• Contributes to the Training Strategy and annual training plans by researching and recommending improvements to employee/leadership development initiatives.
• Maintains a professional demeanor in all internal and external interactions.
• Maintains professional and technical knowledge through research, seminars, workshops, conferences, publications, and networking.
• Performs other duties as required.

Benefits

• Access to Sensitive Areas: Human Resources Office, all Team Member records and files.
• Signatory Authority: All Human Resources related forms with authorization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level