Human Resources Specialist - Employee Relations & Training

City of Springfield•Springfield, MO

4d•Onsite

About The Position

The City of Springfield is looking for a confident Human Resources professional with employee relations and training experience. The Human Resources Specialist - Employee Relations & Training conducts confidential and comprehensive investigations into workplace complaints involving misconduct, discrimination, harassment, and violations of employment law or City policies. This role requires exceptional writing skills and the capacity to produce high-quality, detailed investigative reports. Additionally, the position will lead training sessions with employees on a variety of topics.

Requirements

Experience coordinating and conducting investigative interviews for policy violations.
Ability to coordinate and lead during high conflict situation.
Strong verbal and written communication skills.
Demonstrated experience using professional interpersonal skills during difficult conversations.
Ability to maintain a high level of confidentiality and utilize good discernment and decision-making.
Graduation from an accredited college or university with a Bachelor's Degree in Human Resources, Public or Business Administration.
One year of professional, responsible experience in centralized human resources work.
Valid driver’s license.

Nice To Haves

Master’s Degree in Human Resources or a related area may be substituted for the experience requirement.
Applicable responsible experience may be substituted on a year-for-year basis for the education requirement, not exceeding two years, when coupled with, at minimum, an active PHR or SHRM-CP certification.
PHR, SPHR, SHRM-CP or SHRM-SCP certification are desirable.

Responsibilities

Partner with leaders and decision-makers within the organization to advise, serve as a resource, and provide guidance on best practices and City policies.
Work with leaders on proactive training to reduce performance concerns and safety issues.
Review and investigate concerns, formal complaints, and other issues.
Advise both management and employees during discipline process.
Apply internal policy and HR law to on-the-job situations.
Strategize and problem-solve collaboratively.