Training Specialist

Maine Public Employees • Augusta, ME

5d • $0 - $33 • Hybrid

About The Position

Maine Public Employees Retirement System (MainePERS) is seeking a Training Specialist to develop and deliver engaging training programs that help participating employers understand and meet their payroll reporting responsibilities. This role combines training, relationship management, and operational support to ensure employers and staff have the knowledge and resources needed to be successful.

Requirements

• Strong presentation, facilitation, and communication skills.
• A passion for helping others learn and succeed.
• Excellent customer service and relationship-building abilities.
• Strong organizational, analytical, and problem-solving skills.
• Accountability, sound judgment, and a commitment to continuous improvement.
• Intermediate proficiency with Microsoft Excel and other Microsoft Office applications.
• Bachelor's degree in a related field and five years of progressively responsible experience; OR Associate degree or other post-secondary education and seven years of related experience; OR An equivalent combination of education and experience.
• Experience delivering presentations and speaking to groups.
• Intermediate proficiency with Microsoft Excel and other Microsoft Office applications.
• Ability to travel within the state; valid driver’s license and maintenance of a good driving record.

Nice To Haves

• Knowledge of and experience with effective training methodologies.

Responsibilities

• Develop, coordinate, and deliver training through a variety of formats, including live presentations, virtual sessions, videos, and written guides.
• Create and maintain training materials, presentations, reference guides, and online resources.
• Partner with various departments and auditing staff to ensure training content is accurate, relevant, and effective.
• Assess training effectiveness and continuously improve learning materials and delivery methods.
• Support onboarding and development of department staff by providing training and feedback on progress.
• Assist assigned accounts with reconciliation, payroll reporting, payments, and related inquiries.
• Review website and customer portal content and recommend updates as needed.
• Participate in process improvement initiatives, policy development, and special projects.

Benefits

• Health Insurance
• Dental Insurance (fully paid)
• Vision Care
• Life Insurance
• Defined Benefit Pension Plan
• Deferred Compensation Plan
• Impressive Tuition Reimbursement
• 13 Paid Holidays
• Generous Vacation and Sick Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level