Training Specialist - LTSS Service Coordination

Elevance Health•Atlanta, KS

8d•Hybrid

About The Position

The Training Specialist - LTSS Service Coordination is responsible for facilitating a variety of performance-based learning events focused on care coordination staff in LTSS markets. This position necessitates extensive experience and knowledge of HCBS benefits and LTSS assessments.

Requirements

BA/BS in related field and a minimum of 4 years training experience; or any combination of education and experience, which would provide an equivalent background.
Four years of clinical or sales experience or certification/license in the appropriate field may be required.
Previous international training experience may be required.

Nice To Haves

Experience in facilitating training preferred.
Previous experience as a LTSS Care/Service Coordinator strongly preferred.
Experience in managed care, preferred.
Very strong written and verbal communication skills, preferred.
Proficiency working with Facets, HIP Product (HIP 2.0), TMV (total member view), MACESS, ACMP highly preferred.

Responsibilities

Facilitates learning events that are performance-based in nature.
Delivers synchronous and asynchronous learning events using varied media in virtual and in-person environments.
Employs rapid course development methodologies to quickly meet market needs.
Exercises management of the learning environment including learner performance and escalates issues to leadership.
Measures, tracks and evaluates learner and market satisfaction.
Thinks and acts globally and is aware of adult learning and cultural differences that drive learner effectiveness.
Keeps technical skills updated.
Travels to worksite and other locations as necessary.