Training Specialist, Inflight Service YUL
About The Position
The Training Specialist, Inflight Service is responsible for facilitating training sessions that meet all regulatory standards and requirements. This role involves coordinating various training programs for the Rouge Crew, acting as a liaison with training service providers, and participating in training delivery audits. The specialist will also be responsible for completing instructor evaluations, managing all administrative duties related to training with accuracy, and overseeing the production of print materials for training courses and publications. Additionally, the role includes delivering Train the Trainer programs, evaluating training effectiveness, coaching Training Special Assignments, and reviewing existing programs. The Training Specialist may also be involved in Flight Attendant recruitment and will assume responsibilities delegated by the Manager, Training – Cabin crew. Maintaining safety as a top priority and completing Flight Attendant qualifications are also key aspects of this position. Business travel may be required, and the ability to support operations 24/7 is necessary.
Requirements
- Previous instructional experience preferable
- Previous Flight Attendant experience
- Able to obtain First Aid Master Trainer certification
- Working knowledge of the Transport Canada Flight Attendant Training Standard
- Working knowledge of the Canadian Aviation Regulations Parts 1, VI, VIII
- Working Knowledge of Commercial Air Service Standards
- Sound knowledge of adult learning methodologies
- Demonstrated Commitment to Customer Service
Nice To Haves
- Bachelor of Education is an asset
Responsibilities
- Facilitate IFS training sessions meeting all regulatory standards and requirements
- Coordinate Rouge Crew training; including initial training, First Aid, Annual Recurrent, Service training and other training as required
- Act as point of contact between Air Canada Rouge and any providers of training services
- Participate in Training delivery audits as required
- Complete Instructor evaluations
- Complete all paperwork and administration duties with attention to detail and great accuracy
- Responsible for Print materials for all training courses and Publications
- Participates in and/or deliver Train the Trainer programs
- Conducts measurement and evaluation of training
- Coaches and mentors Training Special Assignments
- Review and provide feedback on existing programs
- Conduct Flight Attendant recruitment as required
- Assume any responsibilities delegated by the Manager, Training – Cabin crew
- Maintains safety as first topic day to day
- Completes and maintains Flight Attendant qualifications
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
