Training Specialist for Mobile II

Cayuse Holdings•Blackstone, VA

2d•$33 - $33•Onsite

About The Position

The Training Specialist for Mobile II reports to the Instructional Systems Management Unit Chief and is responsible for inventory and content management of ISM-controlled mobile IT equipment used for training delivery (tablets, laptops, etc.). This includes image management of hundreds of mobile devices and management of training content according to the National Archives and Records Administration (NARA). The Specialist for mobile creates and maintains inventory records of ISM controlled technical equipment. The Specialist prepares and manages equipment accountability forms for staff and students to assure continuous awareness of status for the entire inventory. This position is a member of the DS/TMS Management Team. This team collaborates to ensure the TMS meets FASTC’s needs, operates efficiently and adapts toward ongoing improvements. The Senior Technology Integration Specialist provides user permissions, course resource loading and system security functions. Both Tablet and PC imaging and TMS management are IT Systems Management functions and require system security admin training and compliance with DOS FAMs/FAHs. All Senior Technology Integration Specialist work is in accordance with the Instructional Systems Design model, the FASTC Standard Operating Procedures and FLETA standards for the Office of the Foreign Affairs Security Training Center. This position requires the incumbent to work closely with instructional designers, program offices, subject matter experts at all phases of design, delivery and follow-on support. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Requirements

Must have at least a bachelor’s degree, preferably in instructional technology, information technology related subjects or in a criminal justice / law enforcement area.
Must have IA 210 or similar System Security Administration training
Must have at least 5 years experience in a training environment, information technology operations or inventory management.
Familiarity with the standard concepts, practices, and procedures of training and course development.
Knowledge of DOS and NIST IT System Security policies and requirements.
Knowledge of Federal office management policies, practices, and procedures.
Ability to work independently.
Secret Clearnce is required.
Due to the nature of work at the client’s site, U.S. Citizenship is required.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Excellent written and spoken command of the English language.
Proficiency in Microsoft applications (MS Word, PowerPoint, Outlook, Excel and database management).
Thorough Microsoft Windows 10 Operating Systems skills including installs, encryption and content management.
Ability to handle multiple tasks simultaneously with high accuracy.

Responsibilities

Manages the operating system and application software for ISM owned non-enterprise IT equipment to include image installations, updating and modification of the software on standalone mobile devices.
Performs account management on DS TMS and ISM owned non-enterprise IT equipment.
Performs IT system management functions in the DS TMS including system security functions, access controls and permissions.
Working with Instructional Designers; helps course developers in organizing training materials on ISM owned IT equipment to include moving content from SharePoint to PCs and Tablets.
Manages physical inventory tracking of ISM IT equipment and accountability for the equipment including classroom distribution and individual accountability forms.
Tracks content that is loaded on ISM IT equipment according to NARA.
Helps programmers in installing, maintaining and operating training simulations on ISM owned IT equipment.
Assists instructional developers in performing functional (QA) checks of on-line and mobile content.
Creates and maintains guides and basic instructions for users of ISM owned IT equipment.
Performs a first tier "help desk" support for users of ISM owned IT equipment.
Assists in the development of course materials including planning documents, student and instructor materials and course presentations.
Provides weekly updates of activities to the ISM Unit chief.
Prepares, edits, and maintains general MS Office documents, spreadsheets and databases.
Other duties as assigned.