Training Specialist for Mobile I

Cayuse Holdings•Blackstone, VA

8h•$33 - $33•Onsite

About The Position

This role is conditional upon successful execution of the contract by the client. The Training Specialist for Mobile I reports to the Instructional Systems Management Unit Chief and is responsible for inventory and content management of controlled mobile IT equipment used for training delivery (e.g., tablets, laptops). This includes image management of hundreds of mobile devices and management of training content in accordance with applicable federal records management requirements (e.g., National Archives and Records Administration (NARA) standards). The Specialist for Mobile creates and maintains inventory records of controlled technical equipment. The Specialist prepares and manages equipment accountability forms for staff and students to assure continuous awareness of status for the entire inventory. This position is a member of the Training Management System (TMS) Management Team. This team collaborates to ensure the TMS meets mission needs, operates efficiently, and adapts toward ongoing improvements. The Senior Technology Integration Specialist provides user permissions, course resource loading, and system security functions. Both tablet and PC imaging and TMS management are IT systems management functions and require system security administrator training and compliance with all applicable federal and organizational IT security policies and procedures. All Senior Technology Integration Specialist work is performed in accordance with the Instructional Systems Design (ISD) model, established Standard Operating Procedures (SOPs), and applicable accreditation or training standards. This position requires the incumbent to work closely with instructional designers, program offices, and subject matter experts at all phases of design, delivery, and follow-on support. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Requirements

Must possess a high school diploma
Must have at least two (2) years’ experience in a training environment, information technology operations or inventory management
Familiarity with the standard concepts, practices, and procedures of training and course development
Knowledge of DOS and NIST IT System Security policies and requirements
Knowledge of Federal office management policies, practices, and procedures
Ability to work independently
Secret Clearnce is required.
Due to the nature of work at the client’s site, U.S. Citizenship is required.
Must be able to pass a background check.
May require additional background checks as required by projects and/or clients at any time during employment.
Excellent written and spoken command of the English language
Proficiency in Microsoft applications (MS Word, PowerPoint, Outlook, Excel and database management)
Thorough Microsoft Windows 10 Operating Systems skills including installs, encryption and content management
Ability to handle multiple tasks simultaneously with high accuracy
Must possess strong operating systems management skills

Nice To Haves

associate’s degree or certification preferred
Must have experience in instructional technology, information technology related subjects or in a criminal justice / law enforcement area

Responsibilities

Manages the operating system and application software for ISM owned non-enterprise IT equipment to include image installations, updating and modification of the software on standalone mobile devices
Performs account management on DS TMS and ISM owned non-enterprise IT equipment
Performs IT system management functions in the DS TMS including system security functions, access controls and permissions
Working with Instructional Designers; helps course developers in organizing training materials on ISM owned IT equipment to include moving content from SharePoint to PCs and Tablets
Manages physical inventory tracking of ISM IT equipment and accountability for the equipment including classroom distribution and individual accountability forms
Tracks content that is loaded on ISM IT equipment according to NARA
Helps programmers in installing, maintaining and operating training simulations on ISM owned IT equipment
Assists instructional developers in performing functional (QA) checks of on-line and mobile content
Creates and maintains guides and basic instructions for users of ISM owned IT equipment
Performs a first tier "help desk" support for users of ISM IT equipment
Assists in the development of course materials including planning documents, student and instructor materials and course presentations
Provides weekly updates of activities to the ISM Unit chief
Prepares, edits, and maintains general MS Office documents, spreadsheets and databases
Other duties as assigned.