Training Specialist 1 (PCN 250267)

State of Alaska•Juneau, AK

10d•Hybrid

About The Position

This position plays a critical role in supporting the transition and long-term success of payroll operations into the Alaska Department of Transportation & Public Facilities by helping build department-wide knowledge, consistency, and long-term success in payroll services. The Training Specialist will work closely with payroll staff, managers, supervisors, HR professionals, and administrative personnel to learn and translate statewide payroll processes into effective, practical training for DOT&PF employees. This position develops and delivers engaging training programs, provides hands-on guidance and support, and helps ensure payroll technicians and division administrative staff have the tools and knowledge needed to work effectively together and maintain accurate, consistent payroll practices. The role also partners across the department to identify training needs, improve resources, and support a culture of continuous learning. DOT&PF’s mission is to “Keep Alaska Moving” and our HR vision is "We will work to serve the department by being a trusted resource, strategic partner, leader, and innovator in the delivery of human resource services." In this role, you will help support a successful transition of payroll operations into the department by building employee knowledge, strengthening partnerships between payroll and division staff, and promoting consistent, effective business practices across DOT&PF. Your work will directly contribute to operational success by helping employees feel confident, supported, and equipped to navigate complex payroll and administrative processes.

Requirements

Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.
Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
Teaching Others: Helps others learn through formal or informal methods; identifies training needs; provides constructive feedback; coaches others on how to perform tasks; acts as a mentor.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
Training or education in training and development, human resources, education, instructional design, business administration, social sciences, or a related field.
Experience in the training-subject and/or the agencies’ programs; human resources; teaching or facilitating learning; assisting with developing or revising training materials, assisting in assessing training needs, and/or assisting in evaluating training effectiveness.

Responsibilities

Develops and delivers engaging training programs.
Provides hands-on guidance and support.
Helps ensure payroll technicians and division administrative staff have the tools and knowledge needed to work effectively together and maintain accurate, consistent payroll practices.
Partners across the department to identify training needs, improve resources, and support a culture of continuous learning.