About The Position

The Training & Quality Intern supports the Training & Quality – Field Accounting and/or Field Application Specialist Team (FASTeam). The role provides training support to accounting and healthcare field operations associates and offers the opportunity to learn from a team with varied strengths and knowledge of the company. The internship runs from May 17, 2027, through August 6, 2027, in Charlotte, North Carolina. It is a paid internship scheduled for 40 hours per week, Monday through Friday, from 8:00 AM to 5:00 PM. The position is hybrid. The intern is not eligible for benefits, including medical, dental, vision, relocation, or housing, and is not eligible for paid time off.

Requirements

  • Pursuing a bachelor's degree as a rising junior or senior in accounting, human resources, management, or a similar undergraduate program.
  • Minimum GPA of 3.0.
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
  • Excellent oral and written communication skills.
  • Strong attention to detail and organization, with the ability to multitask.
  • Strong interpersonal and communication skills with all levels of management.
  • Ability to manage time, meet target dates, and work under pressure with tight deadlines.
  • Ability to learn quickly and work in a self-directed, proactive manner.
  • Ability to be flexible and adjust to changing factors and conditions.
  • Curiosity about the hospitality and service industry.
  • Can-do attitude.
  • Demonstrated awareness, understanding, and skills vital to working in a diverse environment.

Responsibilities

  • Help design, develop, and update training materials, including presentations, manuals, and e-learning content.
  • Assist in coordinating training logistics, including setting up venues, managing schedules, and sending invitations or reminders.
  • Track attendance and collect feedback after training sessions.
  • Assist the Training & Quality team in delivering workshops and sessions by managing technical tools, distributing handouts, or guiding participants.
  • Coordinate with different departments to gather input on training needs.
  • Complete ad hoc projects as needed.
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