Training & Performance Manager

Crane Worldwide Logistics • Florence, KY

11d • Onsite

About The Position

This role is responsible for training new staff members on company operating systems and processes, ensuring effective knowledge transfer and proficiency in assigned system modules. The position involves analyzing performance gaps to identify training needs, retraining current staff, and training employees on system enhancements and new modules. The Training & Performance Manager will collaborate with various departments to improve training materials and implement best practices globally. A key aspect of the role includes training on Power BI for operational KPIs and daily workflow management, as well as driving training compliance through monitoring records and reports. Other duties may be assigned.

Requirements

• High School Diploma or Equivalent
• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job will require regular and punctual attendance as well as presence on-site at the assigned work location
• People skills required in order to create, maintain and enhance relationship with internal stakeholders
• Extremely detail oriented
• Technical competence (excel, word, power point etc.)
• Motivated, goal oriented
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills
• Handles stressful situations and deadline pressures well
• Plans and carries out responsibilities with minimal direction

Nice To Haves

• Professional certification may be required in some areas

Responsibilities

• Train new staff members on the correct usage of company operating systems and processes by delivering in person training sessions and ensuring effective knowledge transfer
• Ensure new employees are signed off as proficient in assigned system modules
• Analyze key performance indicator gaps to determine where additional training is needed
• Retrain current staff members on the correct usage of company operating systems and processes
• Train staff members on system enhancements as new modules are rolled out
• Collaborate with Operations, Compliance, HR and Technology on the effectiveness of training material and make suggestions for continuous improvement
• Work with Operations and Information Technology to understand best practices within the network and help to implement those processes globally
• Train new and existing employees on the use of Power BI and how that relates to achieving operational KPI’s and managing their daily workflow
• Drive training compliance through monitoring of training records and reports
• Other duties as assigned

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED