Training Manager

Communities Unlimited, Inc.•Fayetteville, AR

6h•Remote

About The Position

The Training Manager is accountable for CU’s workforce capability strategy, overseeing the quality, consistency, and system administration of the organization’s training infrastructure serving over 100+ employees. This role serves as the organization’s subject matter expert for the Learning Management System (LMS) and ensures effective rollout, branding, governance, and reporting of training initiatives. Individual departments retain ownership of subject matter content. The Training Manager partners with department leaders and subject matter experts (SMEs) to ensure training materials meet established quality standards, align with CU branding and policies, and are effectively delivered and tracked through the LMS.

Requirements

Bachelor's degree in human resources, Organizational Development, Education, Business Administration, or related field required. At least 4 years of experience in training coordination, LMS administration, HR, or organizational development.
A high school diploma or equivalent. A minimum of 8 years of progressive experience in training coordination, learning system administration, HR, organizational development, or related function.
At least one professional certification such as Certified Professional in Talent Development (CPTD), Certified Professional Trainer (CPT), Certified Professional Facilitator, or Certified Group Facilitator.
Demonstrated experience administering a Learning Management System.
Documented experience leading organization-wide training rollout or systems implementation.
Experience in nonprofit, rural community development, or distributed/remote workforce environments.
Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability for auto insurance coverage.
Must be authorized to work in the USA.

Nice To Haves

A nationally recognized certification in training or facilitation is preferred.

Responsibilities

Lead and manage the organization’s Learning Management System (LMS), including configuration, user access, content administration, reporting, and system optimization.
Establish and enforce training standards, governance policies, and quality controls across departments, including compliance oversight and version control.
Develop and maintain organization-wide training content focused on leadership, onboarding, performance management, and core HR practices.
Support departments and stakeholders by enabling course development, LMS adoption, and organization-wide training rollouts.
Drive reporting, analytics, and continuous improvement by monitoring training metrics, advising leadership, and enhancing workforce readiness and performance.