Training Manager
About The Position
The Training Manager is an instructional leader on STIHL’s Commercial Learning and Development team. The role delivers live, impactful training that builds the capabilities of commercial employees, dealers, and channel partners while strengthening their connection to STIHL’s brand. Training spans sales channels and product categories and includes product knowledge, sales strategies, and customer engagement. The manager also coaches field representatives and trainers, works with instructional designers to improve programs using learner feedback, and assesses learning outcomes. The ideal candidate is a results-driven learning professional who creates engaging training experiences, facilitates live instruction, coaches performance, and helps teams achieve strong customer and business outcomes. Candidates should live in or near Portland, Oregon, or Seattle, Washington, or be open to relocation. Travel may be up to 60%, including 25% by air.
Requirements
- Bachelor’s degree in Education, Communication, Business, or a related field.
- At least 5 years of experience in a training, facilitation, or coaching role in commercial, retail, or technical industries.
- Experience training on products or systems with hands-on components.
- Proven success delivering high-impact instruction to adult learners.
- Strong facilitation and public-speaking skills for technical and commercial audiences.
- Familiarity with LMS platforms and classroom technologies.
- Ability to adapt instructional techniques to suit diverse learner needs.
- Basic proficiency with training software such as PowerPoint and Teams.
- Strong interpersonal and coaching abilities; highly relational.
- Confident, energetic presence.
- Ability to travel up to 60%, including 25% by air.
Nice To Haves
- Professional training certification, such as ATD Master Trainer or CPTM.
- Familiarity with STIHL product categories or dealer networks.
Responsibilities
- Facilitate in-person and virtual training sessions for STIHL commercial teams, dealers, and channel partners.
- Deliver engaging, brand-aligned instruction on product knowledge, sales strategies, and customer engagement.
- Partner with instructional designers to enhance existing training programs based on real-time learner feedback.
- Coach field representatives and trainers to elevate facilitation techniques and improve learning outcomes.
- Assess learner performance and gather qualitative feedback to identify improvement opportunities.
- Represent STIHL values and culture in learning interactions by modeling professionalism, integrity, and a passion for craftsmanship.
- Perform other duties and responsibilities as assigned.
Benefits
- Medical, dental, and vision insurance.
- Company-paid life insurance.
- Short- and long-term disability coverage.
- Fully vested pension plan after 5 years.
- 401(k) with employer match.
- Paid time off.
- 11 paid holidays.
- Potential for annual merit increases.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
