Training Manager

Saratech•Mission Viejo, CA

45d•Remote

About The Position

Saratech is seeking a Training Manager to grow and manage our engineering software training business. This person will build a reliable class schedule, work with Marketing to promote upcoming courses, coordinate qualified trainers, and engage customers directly to fill classes. The Training Manager will own training enrollment and revenue goals and track progress against them. Success in this role means a well-promoted training calendar, consistently staffed classes, strong customer participation, and measurable growth in training revenue.

Requirements

Experience managing training programs, customer education, or a similar service offering.
Strong account outreach and relationship-building skills, with the confidence to call customers and ask for the business.
Excellent organization and follow-through across multiple classes, trainers, and customers.
Experience using a CRM to manage opportunities, forecasts, and performance reporting.
Ability to work effectively with marketing, sales, and technical subject matter experts.

Nice To Haves

Familiarity with engineering, manufacturing, or enterprise software is preferred.

Responsibilities

Develop and maintain a training calendar based on customer demand, product priorities, and trainer availability.
Partner with Marketing to promote class topics, dates, and registration deadlines through campaigns, events, and account communications.
Recruit and schedule internal and external trainers, ensuring they have the materials and information needed to deliver each course.
Contact existing accounts and prospective customers to identify training needs, recommend courses, and secure registrations.
Prepare training quotes and coordinate registration, scheduling, virtual or onsite logistics, and customer communications.
Track leads, registrations, class capacity, revenue, and results against monthly and quarterly training goals.
Use customer feedback and enrollment trends to improve course offerings, scheduling, and outreach.
Work with sales and technical teams to identify training opportunities tied to software purchases, implementations, and customer adoption.