About The Position

We’re seeking an experienced, hands-on Training Manager to lead learning and development initiatives that support operational excellence, safety, and employee growth across our K–12 nutrition programs. This role partners closely with culinary, operations, and leadership teams to deliver impactful, compliant, and engaging training that empowers hourly and management teams to succeed. This position is ideal for a collaborative trainer with deep K–12 child nutrition experience, a passion for people development, and a strong commitment to food safety and zero-harm practices.

Requirements

  • Minimum of 3 years of K–12 child nutrition experience required
  • Proven experience delivering training in food service, safety, and operational environments
  • ServSafe certification required
  • Strong communication and facilitation skills with the ability to engage diverse audiences
  • Passion for teaching, coaching, and developing frontline and leadership talent
  • Bilingual skills a plus
  • Valid driver’s license required
  • Bachelor’s degree in business or a related field required

Nice To Haves

  • Bilingual English/Spanish a plus

Responsibilities

  • Design, organize, and deliver training programs supporting employee orientation, on-the-job training, promotional development, and management growth
  • Identify training needs and leverage sector resources to build effective learning solutions
  • Support leadership teams with employee development pathways and advancement readiness
  • Maintain accurate training records and track employee progress and outcomes
  • Evaluate training effectiveness and continuously improve programs based on results and feedback
  • Support and reinforce the zero-harm safety program at the unit level
  • Partner with culinary and operations teams to conduct in-service training for hourly employees in: Customer service and communications, Marketing and merchandising, Ordering, inventory, and cost controls, Food production, including recipe and menu compliance, USDA regulations and day-to-day adherence to HACCP standards
  • Work cross-functionally to ensure training aligns with operational goals, food safety requirements, and Chartwells standards
  • Serve as a resource for best practices and continuous improvement across teams

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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