Training Manager, Advanced Security Programs

Blackstone Consulting, Inc.•Oakland, CA

5d•$64•Onsite

About The Position

Blackstone Consulting, Inc. is seeking a Training Manager - Advanced Security Programs for their Healthcare Security Client in Southern California. The Training Manager - Advanced Security Programs role is to coordinate, develop, and deliver direct training specific to Blackstone Consulting Inc's advanced security programs. These are advanced level programs that include direct usage of firearms, tasers, pepper gel, and body worn cameras in a healthcare environment and the training of these items on top of regular day to day operations is imperative to the success of the program. The right candidate for this position must be comfortable with group facilitation, providing coaching & corrective feedback, obtaining required certifications, and teaching Jiujitsu-based physical tactics. Must be able to adjust and adapt frequently to schedule and content changes with a can-do attitude.

Requirements

Demonstrate excellent written and verbal communication and interpersonal skills
Excellent presentation and group facilitation skills
Excellent planning, organizing, research, and project management skills
Knowledge of or ability to learn healthcare security operations and procedures
Able to pass each healthcare competency exam and/or skills lab
Adhere to applicable state, county and municipal licensing requirements for Security Officers
Maintain professional composure when handling crisis situations
Basic computer skills, including intermediate operational knowledge of PowerPoint
High-quality customer service skills
Critical thinking and problem-solving skills
Ability to be an effective team member and manage multiple tasks with good time-management
Must own a reliable form of transportation (may be used in performance of duties)
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws monitor progress of trainees.
Obtain and maintain training through approved programs for physical tactics (jiujitsu based), de-escalation, firearms (if needed), taser, body cameras.
Be 18 years of age and possess an Associate's Degree
Have a reliable and functional means of communication (i.e., cell phone)
The legal right to work in the United States
Possess a valid government-issued driver's license or state-issued I.D.
Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsite
Complete healthcare competency assessment and training on defusing assaultive behaviors

Nice To Haves

Three to Five years of security management or training experience, or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the company
Bachelor's Degree
An active state-issued guard card preferred

Responsibilities

Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues
Foster an inclusive learning space that caters to different learning styles
Recognize learning milestones and double down on areas of weakness while continuing to move the program forward
Evaluate training materials, modes of training delivery, and training content, and amend and revise materials as necessary, to adapt to the changes that occur in the work environment, identified gaps, or new regulations.
Research and remain current in all federal and state mandatory training requirements to meet company compliance efforts
Adhere to all company policies and procedures and remain in compliance with local, state, and federal regulations.
Provide a professional atmosphere where client staff, members, and visitors' needs are responded to with care, and every interaction is courteous, respectful, and pleasant
Present a professional image of BCI, the client, and the Security Department
Maintain and display excellent public relations skills in all interactions
Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
Communicate with and support management in achieving training and development objectives and goals for training.
Learn healthcare facility-specific procedures and policies.
Read and interpret documents such as police reports, local and state laws, instructions, and procedure manuals.
Deliver training programs, policies, and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual, and company-mandated requirements.
Maintain training records and prepare reports to evaluate the performance of training activities and instructors and to monitor the progress of trainees.
Obtain and maintain training through approved programs for physical tactics (jiujitsu based), de-escalation, firearms (if needed), taser, body cameras.

Benefits

Medical Insurance - The Kaiser HMO plan has a $0 annual deductible & an out-of-pocket max of $1,500/$3,000 (CA Kaiser Medical Plan) with a co-pay of $10 Primary Doctor and $10 for Specialist per visit.
Vision Insurance - Vision care plan option through Guardian for employees and eligible dependents.
Dental Insurance - PPO dental plan option through Guardian for employees and eligible dependents.
Retirement & 401(k) - Retirement benefits are available for purchase through Empower. Employees are eligible to enroll in a 401(k) savings plan if they have been an employee for at least 6 months and are 18+ years old.
Short-Term & Long-Term Disability Insurance - BCI offers Short-Term and Long-Term Disability coverage for employees to purchase through Guardian.
Employee Assistance Program - Through Guardian's WorkLifeMatters program. 100% paid by BCI.
Voluntary Life and AD&D Insurance - Employees have the opportunity to purchase voluntary life and AD&D insurance coverage for themselves and eligible dependents through Guardian.
Supplemental Insurance - Employees have the opportunity to purchase Accident and/or Critical Illness supplemental insurance through Guardian.
Additional Benefits - Pet insurance can be purchased through Nationwide.
Employees are eligible to enroll in several disability supplemental, and life plans offered by Aflac and TransAmerica.
Annual Raises - wage increase every January
Paid Time Off
Recognition Programs
Training & Career Development
Employee Resources Group - Women in Healthcare Security Network provides scholarships, mentorship, and other great programs.