Training Lead

The Salvation Army

2d

About The Position

The Training Lead (IT) is responsible for establishing, leading, and continuously evolving the enterprise Training Practice within the IT organization. This role involves defining training strategy, standards, and methodologies, as well as designing and delivering high-impact learning solutions for technology platforms and systems. As an expert, the Training Lead will mentor and develop training practitioners, ensure the quality and consistency of learning solutions, and foster a culture of continuous improvement and excellence in training.

Requirements

• 10+ years of experience in training and development, including leading enterprise training teams
• Bachelor’s degree in IT, Business, Education, Instructional Design, or related field
• Deep expertise in training methodologies, adult learning theory, and instructional design
• Proven experience designing and delivering training for enterprise technology platforms and applications
• Strong leadership, coaching, and people management capabilities
• Experience building and maintaining training content, course materials, and LMS solutions
• Excellent stakeholder management, communication, and facilitation skills
• Strategic mindset with the ability to translate complex concepts into practical, business focused learning solutions

Nice To Haves

• CTDP or equivalent certification preferred

Responsibilities

• Define and execute the enterprise IT Training Practice strategy aligned to organizational goals
• Establish and standardize training methodologies, tools, processes, and best practices
• Lead, mentor, and develop a team of training practitioners, including hiring and capability development
• Oversee the design, development, and delivery of training programs for software applications and systems
• Conduct training needs analysis and ensure learning solutions meet business and learner needs
• Ensure quality, consistency, and effectiveness of training delivery across the organization
• Partner with IT leaders, business stakeholders, and vendors to align training initiatives
• Drive continuous improvement by monitoring outcomes and incorporating emerging learning trends and technologies

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees