Remote Training Facilitator

Briljent•Indianapolis, IN

3d•Remote

About The Position

The Trainer delivers instructor-led, virtual, and blended training to end users, operations staff, and program stakeholders supporting a large-scale Medicaid enterprise system implementation for a healthcare technology client. Working from an established curriculum, the Trainer facilitates scheduled sessions, adapts delivery to different learning styles and experience levels, and provides post-training support that reinforces system adoption and operational readiness. This position is performed remotely and supports an assigned eight (8) hour shift within Pacific Time business hours. Must be eligible to work in the United States. No sponsorships are available at this time. Project Duration: 9/28/26 to 12/31/26

Requirements

Strong knowledge of adult learning principles, instructional design methodologies, and learner engagement techniques
Demonstrated experience facilitating both in-person and virtual learning programs
Ability to use training technologies, business software applications, and virtual learning platforms effectively
Strong presentation, facilitation, verbal communication, and interpersonal skills
Experience creating training documentation, participant materials, and facilitator guides
Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
Strong technical writing, proofreading, and editing skills
Ability to work independently and collaboratively within cross-functional teams
Strong analytical and problem-solving abilities
Ability to command a virtual classroom with confidence and compassion
Ability to maintain confidentiality and professionalism while working with employees and stakeholders
Availability to work an assigned eight (8) hour shift between 8:00 AM and 4:30 PM Pacific Time, Monday through Friday
Ability to work from a secure, distraction-free remote work environment with reliable high-speed internet
A bachelor's degree, or an equivalent combination of education and experience
Three (3) to five (5) years of experience in training delivery, facilitation, adult learning, or employee development
Microsoft Office, including Word, PowerPoint, and Teams, experience required

Nice To Haves

Experience delivering training on enterprise systems, or in a Medicaid, health and human services, or public sector environment, preferred

Responsibilities

Delivers engaging and interactive training programs to diverse audiences through instructor-led, virtual, webinar-based, on-the-job, and blended learning formats
Facilitates training courses that support operational readiness, system adoption, compliance, and non-technical skill development
Adapts training delivery methods to accommodate different learning styles, experience levels, and audience needs
Collaborates with business units, subject matter experts (SMEs), and instructional designers to identify learning requirements and confirm that training materials are accurate, effective, and user friendly
Assists with training needs assessments and helps determine the appropriate learning solutions to address performance gaps
Develops and maintains lesson plans, facilitator guides, participant materials, job aids, presentations, manuals, handouts, and other learning resources
Delivers live and recorded training programs using a variety of learning technologies and communication platforms
Provides post-training support, coaching, resources, and guidance to reinforce learner success and performance improvement
Maintains training records and documentation in compliance with organizational standards and confidentiality requirements
Contributes to the continuous improvement of training curricula, delivery methods, and the learner experience
Interacts regularly with employees, leaders, subject matter experts, clients, and business partners
Maintains accountability for training delivery, learner engagement, project deadlines, and training effectiveness
Performs other duties as assigned