Training Enrollment & Certification Coordinator

Vinfen•Boston, MA

5d•$58,000 - $61,500

About The Position

The Training Enrollment & Certification Coordinator supports the operational execution of learning and certification requirements across the organization. The role manages staff enrollment into required training, monitors certification status, generates reports, and communicates with learners and supervisors about deadlines, next steps, and requirements. The coordinator also owns the Learning & Development SharePoint repository, ensuring department documents, SOPs, job aids, and training assets are accurate, organized, and accessible. The position handles training enrollment and scheduling support, certification tracking, compliance and enrollment reporting, data validation, audit documentation, and SharePoint repository maintenance. It responds to learner and stakeholder inquiries, sends training notices and reminders, supports high-volume certification cycles and system transitions, backs up Senior Coordinator duties, and produces job aids as needed.

Requirements

At least 1 year of experience in training coordination, HR administration, compliance tracking, or related administrative work.
High school diploma or GED required.
Experience with SharePoint or other document management platforms.
Experience in human services, healthcare, education, or compliance-driven environments.
Familiarity with LMS platforms; Relias is preferred.
Strong attention to detail and ability to manage high-volume data tasks.
Proficiency with Microsoft Excel and/or Google Sheets.
Strong written and verbal communication skills.
Ability to meet deadlines and manage multiple priorities.
Strong customer service skills and ability to interact with all levels of the organization.
Strong time management skills.
Ability to lift at least 25 pounds using proper lifting techniques.
Ability to operate a computer and office equipment such as a calculator, copier, and printer.
Ability to remain in a stationary position 50% of the time as needed.
Ability to bend, reach, file, sit, stand, and move around the facility.
Ability to speak, hear, and communicate with clients, staff, and external representatives.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Driving is not required.
No required certifications or trainings (N/A).

Nice To Haves

Bachelor's degree in training, human resources, business administration, business management, or a related field preferred.
Familiarity with Relias LMS preferred.
In some cases, experience may be substituted for academic training.

Responsibilities

Enroll staff in required learning programs and maintain accurate rosters across systems.
Process class assignments, waitlists, cancellations, and rescheduling accurately and on time.
Communicate enrollment confirmations, instructions, and reminders to learners and supervisors.
Schedule and track New Employee Trainings and identify instructors to facilitate courses.
Track required certifications, including MAP, Relias training, Safety Care, and CPR/First Aid, and update records as completions occur.
Run reports to identify upcoming certification expirations and overdue certifications, and send notifications.
Support the Senior Coordinator in maintaining compliance dashboards and certification logs.
Pull routine compliance and enrollment reports for program leadership and other stakeholders.
Perform data validation checks and partner with the LMS Administrator to resolve data errors or record mismatches.
Support audit preparation by ensuring documentation and records are stored and accessible.
Own and maintain the L&D SharePoint document library, including folder structure, file naming standards, access permissions, version control, and archive management.
Upload and update SOPs, job aids, forms, and other training materials in collaboration with Pod 1 and Pod 2 leadership.
Ensure staff have access to the most current approved documentation.
Respond to inquiries about enrollment, certification status, deadlines, and required next steps.
Send standardized notices and reminders to individuals and groups to support timely training completion.
Assist in drafting communications for training announcements and process updates.
Provide operational support during high-volume certification cycles or system transitions.
Serve as a backup for Senior Coordinator duties during absences or peak workload periods.
Produce job aids as needed.
Perform other related duties as assigned.

Benefits

Fully funded 401(a) employer-sponsored retirement plan requiring no employee contribution.
Employee-funded 403(b) plan.
Medical insurance plans, with an employer contribution toward the cost, for eligible employees scheduled to work 30 hours per week or more.
Dental insurance plans for eligible employees scheduled to work 30 hours per week or more.
Vision insurance plans for eligible employees scheduled to work 30 hours per week or more.
Employer-paid life insurance.
Employer-paid Accidental Death & Dismemberment insurance.
Employer-paid Long-Term Disability insurance.
Employer-paid Short-Term Disability insurance for qualifying employees.
Flexible Spending Reimbursement Accounts for health and dependent care.
Voluntary Term Life, Whole Life, Accident, Critical Illness, and Hospital Indemnity Insurance.
Generous paid time off for employees scheduled to work 20 hours or more per week.