Training Development Specialist

Advancial Federal Credit Union•Dallas, TX

2d•Hybrid

About The Position

Advancial is seeking a Training Development Specialist to develop, coordinate, and conduct training programs. This role is crucial for ensuring employees understand and consistently apply policies, procedures, and job responsibilities. The specialist will focus on assigned programs to enhance employee job skills and career growth, ensuring training aligns with Advancial’s strategic initiatives. Advancial is recognized as a Top Workplace and a Best and Brightest Company to Work For, offering a meaningful and energizing work environment with a passionate, collaborative team.

Requirements

Bachelor's degree from a four-year college or university.
Three years of related financial institution experience, with an emphasis on sales and operations.
Foster a positive, respectful, and collaborative environment aligned with organizational values, service standards, and employee and member satisfaction.
Build strong cross-functional relationships and effectively communicate complex information to diverse audiences.
Organize, prioritize, and manage multiple projects, deadlines, and shifting priorities in a fast-paced environment.
Demonstrate strong project tracking, execution, follow-through, and time management skills.
Maintain proficiency in Microsoft Office (Word, Excel), Learning Management Systems (LMS), proprietary software, and emerging training technologies.
Pursue continuous professional development through industry associations, networking, and research into emerging training methodologies.
Identify, share, and implement industry best practices to support innovation, organizational growth, and continuous improvement.

Nice To Haves

Lending experience, but it is not required.

Responsibilities

Develop, implement, facilitate, and continuously improve employee training programs, including onboarding, orientation, lending, compliance, sales, service, operations, and professional development.
Design engaging instructional materials, e-learning courses, and training tools using adult learning principles and accelerated learning techniques.
Evaluate training needs and select effective instructional methods to improve employee knowledge, skills, and performance.
Train and coach new hires, existing employees, and training department staff on organizational procedures, systems, software, regulations, and company culture.
Facilitate specialized training programs.
Collaborate with management and cross-functional departments to identify skill gaps, develop coaching opportunities, and improve employee proficiency.
Coordinate training schedules, workshops, seminars, and events, including vendor communication, materials, logistics, and registrations.
Administer Learning Management System (LMS) functions, including course setup, enrollment, automated notifications, workflows, and reporting.
Maintain and update training materials, e-learning content, and internal training resources.
Track training participation, employee progress, program effectiveness, and annual training metrics.
Analyze training data, assess knowledge gaps, and recommend improvements to enhance learning outcomes and organizational performance.
Partner with stakeholders to establish training objectives, evaluate program success, and ensure alignment with organizational goals.
Cultivate a positive, respectful, and collaborative culture across the organization—foster strong relationships among staff, departments, branches, and external partners.
Champion a caring and inclusive environment for both employees and members, aligned with the Credit Union's mission and values.

Benefits

Comprehensive healthcare
Life insurance
401(k) benefits
11 company holidays
Three weeks of vacation
Access to vacation homes in Destin, FL, and Breckenridge, CO (with only taxes to cover)
Employer contributions to 401(k)
Affordable pet insurance with employer contributions
80% tuition coverage after one year for continued education and career advancement
Advancial Life Rewards program reimburses up to $1,000 annually for unexpected expenses