Training Development Specialist

Advancial Federal Credit Union•Dallas, TX

8h•$61,000 - $76,000•Hybrid

About The Position

The Training Development Specialist develops, coordinates, and conducts training programs to ensure that Credit Union employees fully understand policies, procedures and job responsibilities; that policies, procedures and job responsibilities are consistently applied; a specialized focus on assigned specific programs and opportunities to ensure employees’ job skills and career growth are enhanced; and that training supports Advancial’s strategic initiatives. What You’ll Do: Training & Program Development Develop, implement, facilitate, and continuously improve employee training programs, including onboarding, orientation, lending, compliance, sales, service, operations, and professional development. Design engaging instructional materials, e-learning courses, and training tools using adult learning principles and accelerated learning techniques. Evaluate training needs and select effective instructional methods to improve employee knowledge, skills, and performance. Employee Training & Coaching Train and coach new hires, existing employees, and training department staff on organizational procedures, systems, software, regulations, and company culture. Facilitate specialized training programs Collaborate with management and cross-functional departments to identify skill gaps, develop coaching opportunities, and improve employee proficiency. Training Operations & Administration Coordinate training schedules, workshops, seminars, and events, including vendor communication, materials, logistics, and registrations. Administer Learning Management System (LMS) functions, including course setup, enrollment, automated notifications, workflows, and reporting. Maintain and update training materials, e-learning content, and internal training resources. Performance Evaluation & Continuous Improvement Track training participation, employee progress, program effectiveness, and annual training metrics. Analyze training data, assess knowledge gaps, and recommend improvements to enhance learning outcomes and organizational performance. Partner with stakeholders to establish training objectives, evaluate program success, and ensure alignment with organizational goals. Culture Cultivate a positive, respectful, and collaborative culture across the organization—foster strong relationships among staff, departments, branches, and external partners. Champion a caring and inclusive environment for both employees and members, aligned with the Credit Union's mission and values. What You’ll Bring: Education and Experience Education: Bachelor's degree from a four-year college or university. Experience: Three years of related financial institution experience, with an emphasis on sales and operations. Equivalent qualifications: A comparable combination of education and relevant experience may be considered. Preferred: Lending experience, but it is not required. Communication & Relationship Management Foster a positive, respectful, and collaborative environment aligned with organizational values, service standards, and employee and member satisfaction. Build strong cross-functional relationships and effectively communicate complex information to diverse audiences. Project Management & Organizational Skills Organize, prioritize, and manage multiple projects, deadlines, and shifting priorities in a fast-paced environment. Demonstrate strong project tracking, execution, follow-through, and time management skills. Technical Proficiency & Professional Development Maintain proficiency in Microsoft Office (Word, Excel), Learning Management Systems (LMS), proprietary software, and emerging training technologies. Pursue continuous professional development through industry associations, networking, and research into emerging training methodologies. Identify, share, and implement industry best practices to support innovation, organizational growth, and continuous improvement. This is a hybrid role based at 10000 N. Central Expressway, Suite 1400, Dallas, Texas, with a salary range of $61,000-$76,000. Ready to join a winning team? Advancial is a place where careers grow, communities thrive, and your work truly matters. If you’re looking for an organization that invests in your development, respects your time, and recognizes the impact you make, you’ve found the right place. What to Expect in Our Hiring Process: A quick phone screen to get to know you A Zoom interview with the team Short assessments to help us learn more about your strengths and work style An in‑person interview at 10000 N. Central Expy. Ste. 1400, Dallas, Texas. Once you’ve signed your offer letter, we’ll begin your background and credit check

Requirements

Bachelor's degree from a four-year college or university.
Three years of related financial institution experience, with an emphasis on sales and operations.
A comparable combination of education and relevant experience may be considered.
Maintain proficiency in Microsoft Office (Word, Excel), Learning Management Systems (LMS), proprietary software, and emerging training technologies.
Pursue continuous professional development through industry associations, networking, and research into emerging training methodologies.
Identify, share, and implement industry best practices to support innovation, organizational growth, and continuous improvement.

Nice To Haves

Lending experience

Responsibilities

Develop, implement, facilitate, and continuously improve employee training programs, including onboarding, orientation, lending, compliance, sales, service, operations, and professional development.
Design engaging instructional materials, e-learning courses, and training tools using adult learning principles and accelerated learning techniques.
Evaluate training needs and select effective instructional methods to improve employee knowledge, skills, and performance.
Train and coach new hires, existing employees, and training department staff on organizational procedures, systems, software, regulations, and company culture.
Facilitate specialized training programs
Collaborate with management and cross-functional departments to identify skill gaps, develop coaching opportunities, and improve employee proficiency.
Coordinate training schedules, workshops, seminars, and events, including vendor communication, materials, logistics, and registrations.
Administer Learning Management System (LMS) functions, including course setup, enrollment, automated notifications, workflows, and reporting.
Maintain and update training materials, e-learning content, and internal training resources.
Track training participation, employee progress, program effectiveness, and annual training metrics.
Analyze training data, assess knowledge gaps, and recommend improvements to enhance learning outcomes and organizational performance.
Partner with stakeholders to establish training objectives, evaluate program success, and ensure alignment with organizational goals.
Cultivate a positive, respectful, and collaborative culture across the organization—foster strong relationships among staff, departments, branches, and external partners. Champion a caring and inclusive environment for both employees and members, aligned with the Credit Union's mission and values.

Benefits

Comprehensive healthcare
Life insurance
401(k) benefits
11 company holidays
Three weeks of vacation
Access to vacation homes in Destin, FL, and Breckenridge, CO
Employer contributions to 401(k)
Affordable pet insurance with employer contributions
Tuition reimbursement (80% coverage after one year)
Advancial Life Rewards program (reimburses up to $1,000 annually for unexpected expenses)