TRAINING & DEVELOPMENT SPECIALIST

C2Q Health Solutions•New York, NY

1d•$90,000 - $105,000•Onsite

About The Position

The Learning & Development Specialist supports the execution of the organization’s training programs by coordinating logistics, developing training presentations, managing training-related data and reports, and delivering non-clinical training sessions. This role ensures that all training activities are organized, tracked, and aligned with organizational and regulatory requirements.

Requirements

Bachelor’s degree in Organizational Development, Education, Business Administration, or related field required.
2–4+ years of experience in Learning & Development, Training Coordination, or related field.
Strong presentation, facilitation, and public speaking skills, with the ability to engage diverse audiences.
Excellent organizational, project management, and time management skills.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Outlook.

Nice To Haves

Experience in a healthcare or regulated environment preferred.
Experience coordinating and delivering instructor-led, virtual, and blended learning programs preferred.
Experience working with Learning Management Systems (LMS), such as Relias, preferred.

Responsibilities

Facilitate and deliver non-clinical training sessions, including but not limited to new hires, new departmental policies and procedures, systems, and professional development topics.
Support the development and updating of training materials, presentations, and job aids.
Ensure training content is clear, engaging, and aligned with organizational policies and procedures.
Coordinate all logistics for training sessions, including scheduling, room reservations, materials preparation, and communication with participants and facilitators.
Maintain and update the training calendar to ensure visibility across departments.
Serve as the primary point of contact for training-related inquiries from staff and management.
Research and evaluate new training requests from operational departments, collaborate with department leaders to review findings, and recommend appropriate training programs, resources, and delivery methods.
Track and follow up with managers and employees to ensure timely completion of required trainings.
Obtain certification as a BLS Instructor, N95 Fit Tester, and in any other skills that can be performed by non-clinical staff, and assist Nurse Educators with these activities as needed.
Maintain accurate training records to support regulatory audits and internal reviews.
Escalate compliance gaps to leadership and support corrective action plans.
Produce regular and ad hoc reports on training completion, compliance rates, and participation metrics.
Identify trends and gaps in training completion and provide actionable insights to leadership.
Support Learning Center projects, including new training initiatives and system implementations.
Assist in improving training processes to enhance efficiency, automation, and user experience.
Collaborate with department leaders to identify training needs and support program execution.
Evaluate Learning Center operations and recommend process improvements to enhance training effectiveness, learner access, reporting capabilities, and overall service delivery.