Training & Development Specialist

Virginia Tire & Auto • Tysons Corner, VA

4d • Onsite

About The Position

Virginia Tire & Auto is seeking a Sales Trainer to join its growing training team. This role requires a knowledgeable individual with extensive experience in automotive and/or retail environments. The Sales Trainer will be responsible for supporting the current training program and developing/implementing future programs to enhance the skills of the sales staff. The ideal candidate will have a deep understanding of sales techniques, a high emotional quotient (EQ) for an empathetic sales approach, and the ability to demonstrate and teach these concepts effectively, including a train-the-trainer model, to ensure scalability and long-term growth. This position is in-person only and requires candidates to reside in Virginia.

Requirements

• Must be a resident of Virginia and willing to commute to different locations around Northern Virginia.
• Minimum of 3 years of proven experience and success in Automotive Operations, Training, Leadership, and / or Instructional Design and Implementation.
• Minimum of 3 years of direct professional sales training in a retail environment.
• Ability to show measurable results of sales team training using key metrics.
• Strong background in sales strategy, conversion optimization, and closing techniques.
• High emotional intelligence (EQ), with the ability to teach and apply empathetic sales approaches.
• Demonstrated ability to design, implement, and improve effective sales training programs.
• Excellent communication, presentation, and interpersonal skills, including motivational techniques.
• Familiarity with train-the-trainer models and the ability to disseminate knowledge across teams.
• Flexibility and adaptability.
• Valid driver’s license and reliable transportation.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 35 pounds at a time.

Nice To Haves

• Bachelor’s Degree in a relevant field of study preferred.
• Preferred experience in Docebo (LMS).

Responsibilities

• Develop, support, and execute sales training programs focused on conversion improvement, closing techniques, and overcoming objections with an empathetic approach.
• Integrate automotive knowledge as product knowledge into sales training programs to ensure technical knowledge can be communicated to customers.
• Conduct needs assessments to identify training requirements that align with company goals and sales objectives.
• Create and publish critical KPIs that demonstrate performance improvements and align with business leadership requirements.
• Collaborate with Operations leadership to integrate sales training strategies with existing processes and structures.
• Monitor and evaluate the effectiveness of training programs through quality assessments and other data, adjusting as necessary to ensure maximum impact and efficiency.
• Provide one-on-one coaching and support to sales staff, focusing on skill enhancement and performance improvement.
• Stay abreast of the latest sales training techniques, technologies, and best practices to continually improve training effectiveness and outcomes.
• Evaluate the effectiveness of training programs and resolve identified issues or concerns.
• Partner with vendors to create a seamless training environment to include product and automotive/parts knowledge integrated into sales programs.
• Adapt to a dynamic environment and drive positive change.
• Report to the Learning and Development Manager.
• Perform other duties as assigned.

Benefits

• Low-Cost Health Insurance
• Industry Best Paid Vacation and Holidays
• Life & Disability Insurance
• 401(k)
• Gym Membership Reimbursement
• Paid Certifications and Trainings for Career Development
• Opportunities for advancement, including training programs where you get paid to learn

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree