Training Developer

H&R Block•UNAVAILABLE, Missouri

2d•Onsite

About The Position

As a Training Developer, you will design, develop, and deliver impactful and cost-effective training programs that align with business goals and enhance employee performance. You'll apply adult learning principles to create engaging content for both virtual and in-person environments, conduct needs assessments, and evaluate training effectiveness. This role is key to driving continuous learning and supporting strategic initiatives across the organization.

Requirements

Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
At least two years’ experience in course design and development of training programs and/or two years in tax return preparation, adult education or related field(s)
Demonstrated knowledge of adult learning theory and learning styles
Enrolled Agent, Certified Public Accountant or Attorney status (credentials regulated under Circular 230)
3 years minimum related work experience
Solid knowledge of tax code and regulations. Experience with tax theory, concepts, principles, and techniques
Strong analytical skills, communication skills, and effective facilitation, and presentation skills. Ability to handle multiple tasks and projects simultaneously, establish priorities, organize and plan work

Nice To Haves

Experience with BlockWorks or other tax preparation software to prepare and e-file tax returns
Field experience in tax return preparation
Instructional Design certification

Responsibilities

Design, develop, and deliver effective training courses and performance support materials in an adult learning environment; identify learning objectives for each course and ensure courses are aligned with business unit strategic objectives
Select appropriate instructional delivery methods and matches to intended learning objectives
Develop training materials for synchronous and asynchronous delivery methods
Conduct training needs assessments and job/task analysis to support ongoing development and improvement of training courses
Modify, create, implement, and maintain learning templates for use within development tools and instructional products for intermediate-level training
Utilize templates to implement course evaluation methods and instruments
Utilize standard report results template to share training programs with business unit leaders
Facilitate training, and train-the-trainer sessions for all training courses developed
Participate in various management and operational meetings to better understand key business initiatives and develop training to support these initiatives
Deliver/facilitate training sessions as needed