Training Coordinator

AmeriSave Mortgage Corp.

4d•$65,000 - $70,000•Remote

About The Position

This role combines training coordination and Learning Management System (LMS) administration with some training development opportunities. The ideal candidate will assist in coordinating training team projects, assisting with training programs, and managing the LMS to ensure a seamless learning experience for all users.

Requirements

Bachelor’s degree in Instructional Design, Learning Design, or a related field, or relevant professional experience.
1-2 years of experience in training coordination, project management, or LMS administration.
Familiarity with LMS platforms (e.g., Moodle, Blackboard, Absorb) and experience in managing course content.
Familiarity with SCORM, xAPI, or other eLearning standards.
Experience with survey and evaluation tools (e.g., SurveyMonkey, Google Forms).
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual meeting platforms (Zoom, Teams, etc.).
Familiarity of adult learning principles and instructional design models (e.g., ADDIE, SAM).
Excellent organizational and project management skills, with the ability to handle multiple priorities.
Strong written and verbal communication skills.
Detail-oriented and comfortable with troubleshooting technical issues.
Team player with a proactive mindset and a willingness to learn.
Adaptability to changing priorities and evolving technology.
Passion for learning and professional development.
Ability to work in a fast-paced environment.
High-speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet. Minimum speeds: 70/30 Mbps (basic), 200-300/35-70 Mbps (shared), 500-1,000/100+ Mbps (heavy use).

Responsibilities

Schedule and coordinate training sessions, webinars, and workshops, ensuring timely communication with participants and trainers.
Track and monitor participation, attendance, and training completion rates.
Gather feedback from participants and stakeholders to improve training effectiveness.
Provide logistical support for training events, including managing materials and virtual meeting platforms.
Review, catalog, and update existing training materials to ensure they are current and relevant.
Collaborate with subject matter experts (SMEs) to update engaging and effective instructional content, including eLearning modules, instructor-led training materials, job aids, and assessments.
Gather and incorporate feedback to improve learning content.
Manage day-to-day LMS operations, including course uploads, user management, troubleshooting, and reporting.
Ensure the LMS is up to date with current training offerings and resources.
Monitor learner progress and generate usage reports to evaluate training effectiveness.
Provide technical support and guidance to learners and administrators using the LMS.
Collaborate with the IT department to address system issues and implement enhancements.