TRAINING COORDINATOR

NIIT•Huntsville, AL

12d•Onsite

About The Position

NIIT is a leading Skills and Talent Development Corporation building a workforce pool for global industry requirements. The company, set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions. The Specialist is responsible for coordinating and scheduling arrangements for delivering training programs, events, and workshops, including all logistical support. The person is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment.

Requirements

Experience in a corporate learning environment or performing event coordination services for corporate clients with customer-centricity in mind
Possess a “job permit” to work in a specific geography.
Proficiency in the English language
Must have an outgoing personality and skills in speaking, organizing, listening, leadership, communication, and decision-making.
Proficient in Computer (MS Office, SharePoint, and CRM tools)
Attention to detail and the ability to work easily with others.

Responsibilities

Ensure onsite training event activities are performed as per the “Event Readiness Process/System”
Ensure the Event Facilities are set up correctly and have the necessary equipment
Communicate with instructors and outside vendors in both written and spoken correspondence
Support the facilitators and ensure they have the required access to the facility
Interface with local suppliers
Coordinate and block the instructor’s dates & and timing in line with the training and workshop calendars.
Arrange for the training materials, manuals, hand-outs, and other instructional aids (Trainer Package)
Manage the training logistics (training room booking, access, photographer, etc.) and share detailed information with participants and trainers in advance.
Participate in the kick-off of the program, administer the essential program briefings, and calibrate with the speaker and stakeholders.
Monitor completion of training activities - Pre-work, Attendance
Ensure activation of registration link, roster and logistics management on the LMS
Communicate with the internal and external vendors and ready the Purchase Order.
Maintain attendance records and feedback sheets, issuance of certificates, etc.
Calibrate with the offshore team for any changes/updates in the training event/program.
Ensure the smooth running of events as per the Program / Course Metadata in the CRM.
Follow the workflow/communication process on CRM and adhere to the case management process.