Training Coordinator

Flagship Facility Services, Inc.•Salt Lake City, UT

13d•$21•Onsite

About The Position

We are looking for a Trainer to join our team. As a trainer for our company, you have ownership and accountability to directly train janitorial cleaning services. It is the intent of the basic job requirements, duties, and responsibilities that any building be kept neat and clean at all times. These minimum requirements should be referred to as a guide, rather than a limitation to the services required to maintain a building effectively.

Requirements

Ability to multi-task in fast-paced environment with constantly changing priorities and high customer demand.
Knowledge of proper use of equipment, materials and supplies used in maintenance work.
Must have excellent internal and external customer service skills.
Professional appearance and demeanor.
Ability to lead others and motivate people.
Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.
Microsoft Office skills, i.e. Excel, Word plus Gmail, Google docs, Google calendar.
Excellent written and verbal communication skills.
Bi-lingual English/Spanish desired.
High School diploma or GED.
Three to Five years related experience and/or training; or equivalent combination of education and experience, preferably in the janitorial/facilities field.
Clean DMV record
Pass criminal background screening
Authorized to work in the U.S.

Responsibilities

On the job training for staff/employees to job specific tasks.
Find and define problems, resolve issues, and use these in making appropriate recommendations to management staff and staff to exercise continuous quality improvement and to exceed customer expectations.
Maintain cleanliness and sanitation of all areas assigned and provide work direction to janitorial employees.
Help the supervisor delegate operations schedule to ensure proper work area coverage.
Help evaluates performance of personnel and inspects assigned areas to ensure proper work performance.
This requires hands-on support and ability to perform work when necessary. This may include, but is not limited to: dust mopping, sweeping, stripping/refinishing, carpet scrubbing, servicing restrooms, window washing, etc.
Report any issues, concerns or discrepancies to Supervisor.
Addresses customer concerns and inquiries and reports any new or changing job/work orders.
Participates in company and customer training ensuring effective communication and distribution of information to supervisors and employees.
Carries out responsibilities in accordance with the company’s policies, customer’s rules and regulations and applicable laws when needed.