Training Coordinator

Armstrong World Industries•Macon, GA

4d•$80,000 - $100,000•Onsite

About The Position

The Training Coordinator is responsible for executing plant-wide training programs, overseeing implementation, and assessing outcomes to ensure employees are effectively trained and developed. This role identifies training and development needs, builds and maintains curriculum materials, and assessments for production teams, and supports onboarding for new hires and supervisors. The Training Coordinator works across Value Streams to improve operational capability, performance, and consistency.

Requirements

Strong understanding of production processes and manufacturing methodologies
Ability to identify skill gaps and translate them into effective training programs
Strong organizational and project management skills with the ability to manage multiple assignments
Ability to assess training effectiveness through data, employee feedback, and operational results
Strong communication skills, both written and verbal, across all levels of the organization
Ability to work cross-functionally with production, supervisors, and leadership teams
Proven ability to implement changes in manufacturing and/or maintenance systems
Strong analytical skills with the ability to evaluate training needs and outcomes
Flexibility and willingness to work different shifts to support operational needs
Commitment to building a safe, skilled, and high-performing workforce
High School Diploma or GED required
5+ years of production operations experience, including 1–2 years in a hands-on training role
3+ years of supervisory experience in a manufacturing environment
Experience working in a unionized manufacturing environment
Understanding of production processes and methodologies
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
Knowledge of learning principles, instructional design, education methods, and e-learning platforms
Knowledge of learning management systems and instructional tools
Strong organization, leadership, and interpersonal skills
Ability to handle multiple priorities and analyze data effectively
Highly effective written and verbal communication skills
Demonstrated ability to organize, prioritize, and execute work aligned to business objectives
Knowledge, understanding, and implementation of process improvement methodologies, including SPC
Leadership and project management skills required to drive effective training initiatives
Willingness and ability to work different shifts
Travel up to approximately 5%

Nice To Haves

Experience in a hands-on training role within a fast-paced manufacturing environment
Experience working with a unionized workforce
Knowledge and practical use of learning principles, instructional design, and e-learning platforms
Experience managing learning systems and digital training platforms such as Augmentir
Background in Lean Manufacturing, Six Sigma, SPC, or other process improvement methodologies
Knowledge of OSHA-related topics such as: Confined Spaces Electrical Safety Energy Isolation Machine Safeguarding
Experience with incident investigation and structured problem-solving tools such as RCFA or 5 Why
Ability to build and sustain training systems that support cross-training, qualification tracking, and refresher training compliance

Responsibilities

Execute and oversee organizational training programs for the plant
Identify training and development needs and drive initiatives that improve employee skills, productivity, and quality of work
Develop curriculum, training materials, and assessments for production teams
Create and maintain onboarding and training programs for new hires and new supervisors
Work across multiple Value Streams to ensure employees are trained in both their specific areas and broader plant needs
Promote and maintain a safe work environment by ensuring employees are trained on company and regulatory safety requirements
Partner with key stakeholders to oversee the quality and effectiveness of employee operational skills training
Manage and track all plant training activities and milestones
Work with Value Stream Managers to keep SOPs updated and regularly reviewed
Co-own onboarding of new hourly employees with production supervisors and support continued employee development
Support onboarding of new supervisors
Monitor and evaluate training effectiveness and report results to the leadership team
Tailor training programs as needed and facilitate training delivery
Manage the plant-wide job qualification matrix and identify cross-training gaps
Gather feedback from employees and managers to identify weaknesses and additional training needs
Establish refresher training thresholds and maintain a system to track and communicate retraining needs
Track employee training through systems such as Augmentir, Microsoft Teams, and Power BI
Develop and sustain SOPs through systems such as Augmentir
Participate in continuous improvement efforts using Lean Manufacturing, Six Sigma, and related methods
Support equipment optimization and troubleshooting through training and operational support