Training Coordinator

Labcorp•Metairie, LA

1d•Hybrid

About The Position

LabCorp is seeking a Technical Training Coordinator II to join their team. This role is a hybrid position, primarily remote but requiring at least 35% of the time to be spent in the field, covering Louisiana, Mississippi, and the Florida Panhandle. The work schedule is Monday - Friday 8:00 am - 5:00 pm, with potential for additional days and hours as needed. The company is a global leader in diagnostic testing and drug development solutions, aiming to improve health and lives.

Requirements

High school diploma or GED or equivalent.
3 years or more of Phlebotomy experience drawing patients of all ages.
Strong communication skills; both written and verbal.
High attention to detail and time management skills.
Proven track record in providing exceptional customer service.
Flexibility to travel throughout territory for training purposes.
Comfortable working under minimal supervision.
Basic computer skills with proficiency in Microsoft Office.
Valid driver's license and clean driving record with reliable transportation.
Be at least 21 years old.
Able to pass a standardized color blindness test.

Nice To Haves

2 years or more experience in training or as a people leader.

Responsibilities

Assist with the onboarding of new employees and provide initial training for a positive new hire experience.
Provide ongoing group and individualized training for work performance enhancement and general education.
Deliver training on company and department policies and procedures, department-related competencies, and Lab Information Systems.
Develop and implement appropriate resources and programs to achieve training objectives.
Evaluate and update existing training materials and plans.
Serve as a procedural and compliance resource for department employees.
Support leadership with goals related to quality and service metrics.
Assist with the creation of improvement plans for underperforming employees.
Maintain accurate logs and records for all trainings conducted.
Provide training with respect and professionalism at all times.
Assist with workflow during high-volume times or when coverage is needed.
May travel to client sites and other branches to assist in training.
Research industry-related information when necessary.
Perform additional administrative tasks as needed.