Training Coordinator (Exempt)

Navajo Tribal Utility Authority•Fort Defiance, AZ

About The Position

The Training Coordinator is responsible for researching and developing training content related to the multi-service utility industry, including customer service, safety, leadership, finance & accounting, project management, staff relations, information technology, engineering, and technical skills. This role involves recommending training delivery methods, developing and maintaining training aids, and planning employee development activities. The coordinator will also assist in selecting outside vendors, developing employee development plans, and evaluating program effectiveness to ensure compliance with relevant laws and policies. Additionally, the position supports internal oversight committees for education programs, fosters partnerships with educational institutions and community organizations, and performs data analysis for employee development programs. The role also includes report preparation and other assigned duties.

Requirements

High School Diploma or GED Certificate.
Bachelor's Degree in Human Resources, Education or a Related field.
3 years of training experience.
1 year of training or administrative coordination experience.
Valid Driver's License (subject to motor vehicle record review).

Nice To Haves

Utility experience preferred.

Responsibilities

Research and develop training content related to the multi-service utility industry, including customer service, safety, leadership, finance & accounting, project management, staff relations, information technology, engineering, and technical skills.
Research and recommend training delivery methods utilizing knowledge of individual & operational training needs and effectiveness of such methods as self-study, group instruction, practical skills evaluation, demonstrations, conferences, mentoring, and e-Learning methods.
Develop and maintain training aids and equipment, including textbooks, workbooks, tools, computer equipment, demonstration models, multimedia visual aids, digital resources, and reference works.
Plan and coordinate employee development activities and events in collaboration with Training Dept. teammates, Safety Department, Human Resources, and other key stakeholders.
Assist in research and selection of outside vendors and educational resource development agencies.
Researches and develops employee development plans in collaboration with employees, supervisors, and managers.
Evaluate effectiveness of employee development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods to meet the needs of NTUA.
Ensures program compliance with NTUA, State, Federal, and Navajo Nation laws, policies, and/or procedural guidance.
Support internal oversight committees for NTUA education programs, including apprenticeship, training, scholarship, education assistance, and related programs.
Foster partnerships with adult education institutions, industry affiliates, and community organizations for the benefit, growth, development of the Apprenticeship and Training Programs at NTUA.
Perform information gathering and analysis and/or forecasting related to operational needs, KPIs, and ROI for employee development programs.
Prepare or assist with the preparation of scheduled and/or ad hoc statistical, financial, and narrative reports.
Work on special projects as assigned by the Training Supervisor.
Perform other duties as assigned.