Training Coordinator

The Spring Shelter, Inc.•Tulsa, OK

14d

About The Position

The Spring is seeking a motivated and organized Training Coordinator who will serve as the central hub for all organizational training activities, ensuring staff have access to high quality, timely, and relevant learning opportunities. This role oversees both internal and external trainings. The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking.

Requirements

High School diploma or equivalent required
Minimum of 2 years' experience in training coordination, administrative support or related field
Must be able to sign The Spring's Statement of Faith
A valid driver's license
Outgoing, people-oriented person with outstanding interpersonal skills, even under stress
Proven organizational and project management skills with the ability to manage multiple priorities.
Creative problem solver with a strong strategic mindset and strong collaboration skills
Ability to excel in results-oriented, challenging environment
Able to effectively handle multiple demands and perform tasks to completion
Proficiency in office software, such as Microsoft Office 365 products

Responsibilities

Serve as the primary point of contact for all internal and external training requests, questions, and needs.
Draft external training agreements according to current pricing standards.
Coordinate, schedule, and organize all trainings, including room reservations, catering, virtual meeting setup, trainer communication, and participant notifications.
Prepare and distribute training materials, attendance sheets, sign in forms, evaluations, and certificates as needed.
Maintain an up to date training calendar and training lists and ensure staff are aware of opportunities and requirements.
Assist in developing, updating, formatting, and organizing internal training materials, presentations, handouts, and resource documents.
Support the creation and refinement of internal trainings related to policies, procedures, trauma informed care, client services, safety, compliance, and professional standards.
Ensure training materials, offerings and pricing sheet is up to date.
Help standardize training processes, templates, and documentation across the organization.
Facilitate basic-trainings such as Lunch n' Learns, The Spring 101, etc.
Collaborate with leadership, supervisors, and departments to identify training gaps, emerging needs, and gather feedback from employees and management to refine and enhance training programs.
Provide recommendations for training improvements, new topics, and enhanced delivery methods.
Track and monitor staff training completion and compliance status for maintaining The Spring's certification through the Oklahoma Attorney General's office.
Collaborate with the Compliance Coordinator to ensure all training is in line with OAG standards.
Maintain accurate training records in the organization's learning management system or tracking tools.
Provide follow up communication, resources, and evaluation summaries after trainings.
Generate reports on training participation, compliance, and trends for leadership review.