Training Coordinator

Elemental LED, Inc. • Reno, NV

5d • $50,000 - $60,000 • Hybrid

About The Position

Elemental LED is seeking an organized, high-energy Training Coordinator to support the execution and delivery of our comprehensive LED lighting training programs. This foundational role within the training department assists in delivering training to distributors, contractors, custom integrators, specifiers, and rep agencies, focusing on enhancing their knowledge of products, processes, and best practices. The Training Coordinator will play a vital role in both off-site regional training events and corporate training sessions at our Reno location. This role is ideal for a creative, detail-oriented professional with a passion for the lighting industry, excellent presentation skills, and the logistical savvy required to keep a dynamic training program running smoothly. The Training Coordinator will also support content creation, including scripts for product and module trainings, and the development of Canva presentations. This position will work closely with the Sales, Product, and Marketing Departments to ensure strategy is effectively executed.

Requirements

• Ability to conduct training sessions on-site or in remote settings, adapting training styles to different environments and varying levels of target audiences’ knowledge
• Ability to learn linear lighting products, including, but not limited to, basic product understanding, quotations, project layout, technical aspects, lighting terminology, and troubleshooting
• Knowledge of modern office practices, methods, and computer equipment and applications related to the work, Canva and Google Suite preferred
• Knowledge of English usage, grammar, spelling, vocabulary, and punctuation
• Ability to build strong, positive relationships with varying audiences
• Ability to think on your feet, adapt to various field environments, and resolve training-related issues as they arise
• Ability to create, design and develop training materials that are engaging, relevant, and tailored to the unique needs of each target audience
• Strong organizational skills to manage training schedules, travel logistics, and deadlines, as well as the ability to handle multiple training projects simultaneously
• Ability to work independently and manage time effectively, especially given the field-based nature of the role, which often requires minimal supervision
• Techniques for providing a high level of customer service by effectively dealing with the customers
• A deep understanding of the Company’s products, including features, applications, and competitive advantages, as well as general knowledge of the industry in which the Company operates
• Strong knowledge of learning theories, instructional design, and training delivery methods
• Understanding how to create engaging, effective training programs that can be tailored for diverse audiences, including technical and non-technical learners
• A foundational knowledge of sales techniques and customer service best practices, mainly as they apply to dealers and distributors
• Experience or knowledge related to field training logistics, such as planning travel schedules, organizing training sessions on-site, and adapting to various environments and facility limitations

Nice To Haves

• Bachelor’s degree in Business, Marketing or related field, preferred

Responsibilities

• Support the organization and execution of training events, workshops, and conferences specifically for dealers and distributors, i.e., annual meetings, product launch events, or skill-building workshops
• Act as an additional point of contact for training-related questions and support
• Collaboratively work with Training team members to coordinate event details, ensuring success for customers
• Actively organize and prep Training rooms for corporate trainings with respective products and/or prepare for shipment to Field Trainings
• Create dynamic training presentations to enhance both customers’ and employees’ product knowledge
• Developing, assessing, and updating training content specific to customers, ensuring it aligns with their unique needs and challenges
• Continuously stay up-to-date with product changes, industry trends, and competitor offerings
• Travel with Training Managers to learn the field training process with the goal to conduct field training solo within six months to a year from hire date.
• Co-Facilitate field training sessions at dealer and distributor sites to ensure a thorough understanding of company products and processes
• Prepare scripts for training video series, and present products and technology on camera (may include Portal Trainings) to various audiences
• Field questions from various audiences and answer appropriately
• National travel may be required up to 40% of the time
• Performs other duties as assigned

Benefits

• Medical, Dental, Vision, Life/AD&D, Short Term and Long-Term Disability Insurance (100% PAID by employer), available first of the month, following the date of hire
• Company-matched 401(k) Plan, at 5%, no vesting schedule
• Discretionary Time Off (DTO)
• Parental Leave (PL)
• Sick Time Off (STO)
• Seven Paid Holidays
• Pre-Tax Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - $200 annual employer contribution
• Career Development Plan Program
• Discounted Corporate Gym Membership at South Reno Athletic Club
• Tuition Assistance
• Monthly Birthday Lunch Celebrations
• Employee Discount
• On-site Snacks and Beverages
• Employee Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level