Training Coordinator
Celgard•Cary, NC
•$75,000 - $90,000•Hybrid
About The Position
The LMS Administrator/Training Coordinator will support the Training & Talent Development function within our fast-growing rare disease pharmaceutical company. This role is essential in ensuring the smooth execution of learning programs for our field-based teams—including Sales, Market Access, Field Reimbursement, and other customer-facing roles. The Training Coordinator will manage training logistics, support content updates, oversee LMS administration, coordinate with cross‑functional partners, and help maintain an audit-ready training ecosystem.
Requirements
- Bachelor’s degree from an accredited university
- 1–3 years in training coordination, administrative support, commercial operations, or pharmaceutical/biotech environment.
- Strong organizational, planning, attention to detail and time-management skills.
- Proficiency with Microsoft Office (PowerPoint, Outlook, Excel, Teams).
- Experience with an LMS (ACTO, VEEVA, SUMMIT, Cornerstone, Docebo, Absorb, or similar).
- Comfort working with diverse stakeholders.
- Ability to manage multiple deadlines in a fast-paced environment.
- Working proficiency with virtual training platforms (Zoom, Teams).
Nice To Haves
- Preferred Experience in pharmaceutical or biotech training, commercial operations, or sales force support.
- Knowledge of medical/clinical review processes (MLR or PRC systems such as Veeva PromoMats).
- Basic understanding of rare disease commercial models and field team structures.
Responsibilities
- Coordinate all logistics for New Hire Training, POA/NSM workshops, virtual instructor‑led training (VILT), and ad-hoc training events.
- Manage calendars, invites, agendas, rosters, travel coordination, venues, and materials shipping.
- Prepare and distribute training materials, job aids, and digital resources before, during, and after sessions.
- Support facilitators during live or virtual sessions (moderation, breakout rooms, attendance tracking, technical support).
- Assign, track, and report on training modules, compliance curricula, and due dates within the LMS (e.g., Cornerstone, Docebo).
- Maintain an organized, up-to-date content library with version control and naming conventions.
- Run routine reports (completion status, overdue training, certification progress) and support audit requests.
- Partner with Training Managers to update slide decks, job aids, worksheets, and digital content—ensuring accuracy and brand consistency.
- Coordinate submission of materials through Medical/Legal/Regulatory review workflows and maintain approval records.
- Assist in documenting training attendance, assessments, certifications, and follow-up activities.
- Serve as the operational point of contact for Sales, Marketing, Market Access, Compliance, Medical Affairs, and HR.
- Help gather field feedback, surveys, and training evaluation forms to inform future enhancements.
- Ensure all mandatory training assignments are deployed accurately and completed on time.
- Maintain audit-ready documentation including rosters, agendas, version histories, and approval records.
- Support SOP adherence including making updates as needed, across all training activities.
- Manage training inboxes, SharePoint sites, calendars, and document repositories.
- Support vendor coordination, SOWs, invoicing, and budget tracking.
- Assist with onboarding schedules and communication for new hires.
Benefits
- health and insurance benefits
- training, and development opportunities
- performance-based bonus eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
