Training Coordinator (Distribution Center)

Spencer's and Spirit Halloween•Charlotte, NC

1d•Onsite

About The Position

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life’s a Party, We’re Makin’ It Fun!” and “So Much Fun It’s Scary!” At Spencer’s and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount

Requirements

High school diploma or GED required; Bachelor’s degree in Human Resources, Business, Education or related field, preferred
Two to four years of experience in training, warehouse operations, or learning & development, or combination of education and relevant experience
Experience working a fast-paced distribution center, manufacturing, or logistics environment
Strong facilitation and communication skills with hourly workforce populations with the ability to engage and train a large group of associates
Knowledge of OSHA regulations and workplace safety training
Collaborate with Operation and Human Resource teams
Experience and proficiency with Microsoft Office Suite, LMS platforms, and Warehouse Management Systems (WMS).
Ability to track data and report
Ability to work flexible schedules, including nights and weekends, to support multiple shifts
Fast-paced warehouse environment with exposure to varying temperatures
Frequent walking, standing, and interacting on the warehouse floor
Ability to lift up to 50 lbs (as needed)
May require travel between shifts or nearby facilities

Nice To Haves

Certified in training or instructional design (e.g. ATD), preferred
Bilingual (English/Spanish), preferred

Responsibilities

Coordinate and deliver new hire onboarding and orientation for hourly associates
Schedule and facilitate training for warehouse roles (pick, pack, ship, receive, forklift, etc.)
Ensure all employees are trained on safety standards, OSHA requirements, and company policies
Partner with Operations leaders to identify skill gaps and training needs
Maintain and update standard operating procedures (SOPs), work instructions, and job aids
Track and report training completion, certifications, and compliance metrics
Administer and manage Learning Management Systems (LMS) and training records
Conduct refresher training and cross-training programs to support workforce flexibility
Evaluate training effectiveness through audits, observations, and performance data
Support leadership development for leads, supervisors, and high-potential employees
Assist with onboarding programs to improve retention and time-to-productivity
Ensure proper certification for equipment (e.g., forklifts, pallet jacks)