Training & Compliance Coordinator

Mosaic Pediatric Therapy • Charlotte, NC

1d

About The Position

The Training & Compliance Coordinator supports new-hire behavior technicians as they obtain their RBT credential and provides support to trainers. The role supports processes and procedures that align with federal and state funding regulations and the company’s guiding principles and mission. The coordinator is expected to perform the role in a quality manner, remain open to performance-improvement recommendations, and help ensure resources are used efficiently.

The position also supports staff training and credentialing, maintains related documentation, coordinates with trainers, and assists with clinical note audits and compliance activities. Predictable, reliable, and prompt attendance is required. Other duties may be assigned.

Requirements

• A bachelor’s degree in a related service area, preferred, or a high school diploma with a minimum of 1 year of ABA experience.
• Organized, driven, and self-motivated, with energy and good communication skills.
• Working knowledge of HIPAA regulations.
• Excellent interpersonal skills and good oral and written communication skills.
• Good organization and time-management skills.
• Consistently display Mosaic’s core values: Stewardship, Inclusion, Impact, Growth, and Servant Leadership.

Nice To Haves

• Bachelor’s degree in a related service area.
• Experience using electronic medical record applications; Central Reach preferred.

Responsibilities

• Provide weekly onboarding support to introduce new team members to the RBT process.
• Support new-hire behavior technicians through the full process of obtaining their RBT credentials.
• Ensure staff complete training on the required schedule.
• Maintain documentation on team members’ progress and pertinent training information.
• Serve as the organization’s point of contact for CPI.
• Enroll new hires and current employees in required online training.
• Follow up on annual renewals at the determined interval.
• Communicate with trainers regarding needed supplies.
• Support the clinical note audit process by pulling the weekly sample for review and following up with relevant team members.
• Ensure BCBAs, Lead BTs, and CDs maintain CPR certification and medication-administration certification, and enroll staff as needed.
• Ensure compliance with Consultant Supervision.
• Maintain CEU requests from BCBAs and document requests.
• Maintain predictable, reliable, and prompt attendance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED